Overview
Work History
Education
Skills
Extra-curricular activities
Hobbies and Interests
Languages
Timeline
Generic
Francesca Allegretti

Francesca Allegretti

Busnago

Overview

6
6
years of professional experience

Work History

Order Management Specialist

Triumph Group
06.2024 - Current
  • Be the local key contact for customer service.
  • Interfaced with sales, operations and functional groups to facilitate order flow and meet processing metrics.
  • Managing high volumes of orders, consistently meeting deadlines, maintaining accuracy throughout the process and maintaining customer satisfaction.
  • Build and maintain excellent relationship with accounts and ensure an active communication flow with sales team and other departments.
  • Ensure policies and procedures such as cancellations, returns, holds are followed up with all relevant key stakeholders.
  • Ensure a clean orderbook / contract orderbook
  • Focus on improving processes that have impact on the business.

LCL export operations

Combi Line International Spa
02.2022 - 06.2024
  • Management of international sea freight shipments at the administrative and operational levels, from the time the order is placed to delivery.
  • Preparation and checking of the transport documentation that must accompany the goods, as per regulations: bills of lading in export, goods insurance, customs certificates required to cross the border.
  • Organisation of groupage loads and management of all related documentation, keeping in constant contact with suppliers, customers and commercial agents.
  • Correspondence in foreign languages with suppliers, customers and partners abroad, via email and telephone.
  • Active and passive invoicing.
  • Trade areas: Australia, Mexico and Taiwan.

LCL export operations

Euro Italian Freight Systems Srl
04.2021 - 01.2022
  • Booking confirmations to customers, commercial agents, booking of means of transport (Sslines, couriers and tractionists).
  • Trade areas: Oceania, Fare East and Brasil.

Purchasing officer and work travel operator

Zara Italia Srl
06.2019 - 12.2019
  • General services department of the Italian branch of Inditex. Purchasing and Travel Office.
  • purchasing of material, stationery and furniture, necessary for stores of Zara and other brands (Bershka, Massimo Dutti, etc.);
  • maintenance of relations with the headquarter in Spain;
  • supporting different departments in the company
  • organize business travels for the company's employees (of all grades).

Education

Master degree - International relations and trade

Università degli studi di Milano - La Statale
03.2021

Three-year degree - Political science and International relations

Università degli studi di Milano - La Statale
09.2018

Diploma - languages

ISS E.Vanoni
06.2015

Skills

  • Time Management
  • Ability to Work in a Team
  • Ability to Work Under Pressure
  • Adaptability
  • Communication Skills
  • Customer service
  • Attention to detail

Extra-curricular activities

Volunteer rescuer, Croce Azzurra di Trezzo sull'Adda Dec 2014 – Present Trezzo sull'Adda

Hobbies and Interests

Reading, travelling, playing music

Languages

Italian
English
French
Spanish
Portuguese

Timeline

Order Management Specialist

Triumph Group
06.2024 - Current

LCL export operations

Combi Line International Spa
02.2022 - 06.2024

LCL export operations

Euro Italian Freight Systems Srl
04.2021 - 01.2022

Purchasing officer and work travel operator

Zara Italia Srl
06.2019 - 12.2019

Three-year degree - Political science and International relations

Università degli studi di Milano - La Statale

Diploma - languages

ISS E.Vanoni

Master degree - International relations and trade

Università degli studi di Milano - La Statale

Similar Profiles

CREATE PROFILE
Francesca Allegretti