Francesca Coscia
Caserta
Summary
English Linguistics MA graduate, with a MA in English (C1) and Japanese (B1).
I have matured work experience in the Hospitality Sector, in the Heritage Field (Royal Palace of Caserta, Italy), in the Healthcare Sector as a nurse assistant, and in Customer Service.
I have studied and worked in Belgium through the Erasmus Programme, Ireland, and Iceland.
I am a curious, adaptable, and well-educated individual who is good at communicating in the languages I keep studying.
I am currently looking for opportunities related to (but not limited to): translation (EN > IT / IT > EN), teaching English and Italian to Speakers of other Languages, Subtitling, LQA Tester.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Italian Translator Volunteer
Rakuten Viki
05.2023 - Current
- Translating subtitles EN > IT for Korean Dramas, Japanese Dramas, Chinese and Thai Dramas.
- Worked in tandem with a team of segmenters; followed moderator's input.
- Skills: Text Editing · Korean · Italian · English · Japanese · Subtitling
Theses Editor
Freelance
04.2023 - 05.2023
- Edited BA and MA Theses for Icelandic students.
- Adjusted structure, paragraphs, grammar, and bibliography following APA style.
- Gave feedback on content.
- Skills: Microsoft Word · APA · University Thesis Writing · Proofreading · Text Editing · Bibliography & Citation Writing
Healthcare Assistant (Flútningamaður)
Landspítalinn
01.2022 - 08.2022
- Delivered blood samples, medicines and urgent mail to different departments in the course of 12-hour shifts.
- Delivered patients (both bedridden and in wheelchairs) to their wards.
- Assisted younger patients in facing medical procedures through psychological support.
- Assisted nurses.
- Skills: Healthcare · First Aid · Icelandic Language · Stress Management
Dog Sitter
Freelance
01.2022 - 06.2022
- Performed proper animal care and handling.
- Prepared food and water following instructions from pet owners.
- Skills: Pet Care · Customer Service
Private Teacher of Italian
Freelance
12.2021 - 02.2022
- Taught Italian Grammar and Conversation to University students (level A2).
- Skills: Teaching · Lesson Planning · Intercultural Communication · Microsoft Word · Italian Language
Child Assistant (Frístundaragjafi)
Frístundaheimili Regnboginn
05.2021 - 08.2021
- Assisted both autistic and non-autistic children in after-school leisure activities.
- Provided them with support in play, eating, and in attending extra-curricular activities.
- Organized after-school activities such as soccer play, computer games, and gym activities.
- Managed a large group of children (50) in a highly bustling and energetic environment.
- Skills: Active Listening · Childcare · Play Activities · Afterschool · Stress Management
Waitress
Ítalía Veitingahús
05.2021 - 08.2021
- Took customers´orders and delivered food and beverages.
- Prepared cocktails and drinks at the bar.
- Used the cash register and credit card machines to cash out customers.
- Advised customers on wine-food pairings.
- Trained new waitstaff.
- Skills: HACCP · Customer Service · Communication · Bartending · Shift Managing · Cocktails · Icelandic Language
Shop Attendant
Gelateria Gustò
07.2019 - 10.2020
- Assisted the employer in the laboratory during preparation of ice-creams.
- Served customers.
- Cleaned, managed and decorated premises.
- Closed the shop when needed.
- Managed the Social Media Account for the business.
Tour Guide and Museum Security Guard
Royal Palace Of Caserta
05.2019 - 10.2019
- Provided information on the history of The Royal Palace and its artworks to visitors.
- Guided tours in Italian, English, and Japanese.
- Efficiently provided crowd control and security.
- Preserved artworks by directing crowds and providing on-site continuous surveillance.
- Skills: Italian · English · Japanese · Crowd Control · Italian Heritage · Intercultural Communication
Waitress
Bottiglieria Fratelli Pascarella
11.2018 - 12.2018
- Welcomed and assisted customers.
- Took customers' orders and delivered food and beverages.
- Cleaned and prepared the premises.
- Skills: Customer Relations · Customer Service · Hospitality · Guest Relations
Museum Volunteer
Palace of the Arts
07.2017 - 07.2018
- Worked as part of a team in organizing and managing exhibitions and cultural events.
- Promoted the museum´s activities through funding campaigns and social media advertisement.
- Organized and decorated premises for the exhibitions.
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
- Skills: Customer Service · Italian Heritage · Crowd Control & Security · Teamwork · Space Organization
Teacher of English (C1) and Japanese (B1)
Istituto Polform
08.2014 - 03.2018
- Taught middle-school and high-school students English (level C1) through visual and written sources.
- Taught Japanese to University Students (level B1).
- Skills: Class Management · Lesson Planning · Intercultural Communication · English Language · Japanese Language
Receptionist (Intern)
The Horner School of English
01.2016 - 07.2016
- Welcomed new students and provided them with information on courses.
- Efficiently ran the reception desk with my supervisor.
- Performed as a tour guide during daytime tour activities, guiding large (40) groups of students.
- Organized night activities for students at the school such as pub crawling, Irish dance classes and quizzes.
- Collected payments, processed transactions, and updated relevant records.
- Corresponded with clients via email, phone, or postal mail.
- Assisted internal staff with clerical and administrative needs.
Education
Master of Arts - Medieval Icelandic Studies
Háskóli Íslands
Reykjavík, Iceland10.2023
Master of Arts - Comparative Literatures And Cultures
Naples Eastern University
Naples, Italy04.2019
Bachelor of Arts - Comparative Languages And Humanities
Naples Eastern University
Naples, Italy07.2014
Skills
- Keen ability to adapt to new environments;
- Lover of languages;
- Customer Service Skills matured during jobs such as receptionist, tour guide, teacher, and in the hospitality sector;
- Ability to work independently as well as in team;
- Politeness and professional attitude;
- Patience and Empathy; Active Listening (see Volunteer Section);
- Critical thinking
- Computer Skills : proficient in the use of software tools such as Microsoft Office Word, Adobe Acrobat, Excel, and video-making editing softwares such as Sony Vegas Pro 18 and CapCut
- Meeting Deadlines;
- Creative problem-solving;
- Editing Skills;
- Professional Ethics
Certification
• Certificate of Merit for Outstanding Results in the High School Final Exam in the year 2010 issued on 18/12/2010 by Grammar School "Federico Quercia".
• First Aid Course issued by C.R.I. (Italian Red Cross).
• Certificate of English Language Course Attendance (21/07/2010 -07/2010) issued by British International School, 22 Chiswick High Road, W4E London, UK.
• IELTS Academic Test issued on 28/11/2019 by British Council Rome with an Overall Band Score of 8.5 (CEFR level C2).
• HACCP Certificate obtained in 2019.
Languages
Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Icelandic
Intermediate (B1)
Japanese
Intermediate (B1)
Korean
Beginner (A1)
Volunteering
• Oxfam Volunteer at one of their clothing stores in Dublin, Ireland (June 2016).
• Fellow Support & Listener at 7cups.com.
• Volunteer in aiding blind people at Be My Eyes.
Hobbies
• Playing the piano and the guitar.
• Keeping myself updated on current affairs through news reading.
• DIY activities such as making natural cosmetics and taking care of plants.
• Learning languages.
• Hiking.
• Yoga.
Timeline
Italian Translator Volunteer
Rakuten Viki
05.2023 - Current
Theses Editor
Freelance
04.2023 - 05.2023
Healthcare Assistant (Flútningamaður)
Landspítalinn
01.2022 - 08.2022
Dog Sitter
Freelance
01.2022 - 06.2022
Private Teacher of Italian
Freelance
12.2021 - 02.2022
Child Assistant (Frístundaragjafi)
Frístundaheimili Regnboginn
05.2021 - 08.2021
Waitress
Ítalía Veitingahús
05.2021 - 08.2021
Shop Attendant
Gelateria Gustò
07.2019 - 10.2020
Tour Guide and Museum Security Guard
Royal Palace Of Caserta
05.2019 - 10.2019
Waitress
Bottiglieria Fratelli Pascarella
11.2018 - 12.2018
Museum Volunteer
Palace of the Arts
07.2017 - 07.2018
Receptionist (Intern)
The Horner School of English
01.2016 - 07.2016
Teacher of English (C1) and Japanese (B1)
Istituto Polform
08.2014 - 03.2018
Master of Arts - Medieval Icelandic Studies
Háskóli Íslands
Master of Arts - Comparative Literatures And Cultures
Naples Eastern University
Bachelor of Arts - Comparative Languages And Humanities
Naples Eastern University
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