Francesca Fant

• Manage bookings, handle pricing, guest communication, and check-in/check-out processes.
• Ensure property maintenance, cleaning, and a high level of guest satisfaction.

• Plan public transport services in the province of Belluno, from creating route timetables to designing driver shifts.
• Act as an internal Project Manager, coordinating a mixed team of internal staff and external consultants to implement a major company change in the tariff system.
• Monitor and coordinate mobility projects funded by national and EU programs, supporting their progress and technical management.
• Contribute to integrating the company’s Quality Management System, learning standards and certifications such as UNI EN ISO 9001, UNI EN 13816, ISO 39001, and ISO 45001.
• Manage assigned tasks independently, leveraging acquired expertise.
• Handle workplace conflicts effectively and maintain a collaborative environment.

• Managed cleaning, security, and maintenance services across company sites, from contract drafting to daily activity monitoring.
• Handled office budget by entering purchase orders in SAP and ensuring correct invoice processing.
• Monitored energy consumption of facilities.
• Coordinated office layout changes and maintenance of company spaces, including landscaping and green areas
• Oversaw major projects such as flooring refurbishment in a production department and renovation of workers’ changing room restrooms.
• Worked closely with colleagues to complete tasks efficiently and accurately.
• Planned activities to meet deadlines and ensure high-quality service.
• Delivered quick solutions to unexpected issues and problems.
• Perform tasks with attention to detail and ensure accuracy in execution.

• Assisted professors during classroom exercises and university exams throughout the academic year.
• Supported students in preparing for entrance exams by promoting and facilitating an online course in mathematical analysis and algebra.
• Used clear and effective communication to build positive relationships with professors and students.

I was responsible for ensuring the proper conduct of training courses, overseeing their smooth execution.