Francesca Salis
Sassari
Summary
Dynamic professional with experience as a Ground Handling Agent at Sogeeal Alghero Airport, excelling in customer service and safety awareness. Proven ability to manage check-in and boarding procedures while fostering teamwork and problem-solving skills. Committed to enhancing passenger experiences through effective communication and collaboration.
Overview
8
8
years of professional experience
Work History
Ground Handling Agent
Sogeeal Alghero AirPort
06.2022 - Current
- Supervision of credit and debit card payments and management of all sensitive information with professionalism and discretion.
- Carrying out assigned tasks quickly and efficiently.
- Support colleagues in carrying out assigned tasks.
- Care and organization of your workstation.
- Collaboration in performing tasks beyond those assigned.
- Handle unexpected events and work problems quickly and efficiently.
- Management of opening and closing flights.
- Management of check-in and boarding procedures.
- Use of the software of various low-cost airlines
Au Pair
Cultural Care
08.2019 - 08.2021
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Transported children safely to school, activities and appointments on time.
- Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
- Developed creative activities to encourage physical, social and emotional growth.
- Promoted healthy eating habits by preparing nutritious meals and snacks for the children.
Swim Instructor
Sport Full Time
11.2017 - 06.2019
- Taught daily swim instruction to students varying in ages and skill levels.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Took notes strengths and weaknesses of each child in class to track progress.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Education
English Language
San Diego University
San Diego 04.2020
High School Diploma -
High Classic School
Sassari 06.2017
Skills
- Strong teamwork
- Customer service focus
- Safety awareness
- Passenger assistance
- Airport security compliance
- Problem-solving
Languages
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Spanish
Elementary (A2)
Timeline
Ground Handling Agent
Sogeeal Alghero AirPort
06.2022 - Current
Au Pair
Cultural Care
08.2019 - 08.2021
Swim Instructor
Sport Full Time
11.2017 - 06.2019
English Language
San Diego University
High School Diploma -
High Classic School
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