Francesca Terragni
Genova
Summary
Accomplished Retail Assistant Manager with a proven track record at Dm Drogerie Markt, enhancing store operations and customer engagement. Expert in merchandise display and adept at creating compelling shopping environments. Achieved optimal staffing levels, reducing labor costs while maintaining peak service. Skilled in team supervision and inventory management, ensuring efficient operations and elevated customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Assistant Manager
Dm Drogerie Markt
08.2022 - 07.2024
- Controlled store inventory and reviewed cash handling and operations reports.
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
Deli Clerk
Coop Liguria
03.2018 - 08.2020
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Retail Cashier
Carrefour Express
01.2017 - 03.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
Education
High School Diploma - Linguistics
Liceo Linguistico George Byron
Genova07.2005
Skills
- Merchandise Display
- Store operations
- Customer Engagement
- Retail Operations
Languages
English
Advanced (C1)
Italian
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
Certification
STCW Basic Safety Training
Crowd and Crusis Manegemant
Designated Secutity Duties
Haccp
Additional Information
I’m a positive person and worker
I’m avalaible to travel in every part of the world
I’ve a great professional experience
I'm smart, I'm personable, I'm really good at tricking people into liking me.
Please contact me
francesca.terragni@gmail.com
+393478352064
Timeline
Retail Assistant Manager
Dm Drogerie Markt
08.2022 - 07.2024
Deli Clerk
Coop Liguria
03.2018 - 08.2020
Retail Cashier
Carrefour Express
01.2017 - 03.2018
High School Diploma - Linguistics
Liceo Linguistico George Byron
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