Francesca Maria Depressi
Caravaggio
Summary
Dynamic and reliable professional with a strong work ethic, experienced at Esselunga as a Delicatessen Clerk. Proven ability in food safety and customer service, enhancing sales through personalized recommendations. Skilled in cash handling and maintaining sanitation standards, contributing to a pleasant shopping experience and increased customer loyalty.
Overview
4
4
years of professional experience
Work History
Delicatessen Clerk
Esselunga
Treviglio, Italy
03.2024 - Current
- Maximized profit margins by monitoring product pricing and implementing cost-effective purchasing strategies.
- Collaborated with team members to optimize workflow and ensure efficient daily operations.
- Demonstrated expertise in various culinary techniques such as marinating meats or preparing salads for customer orders.
- Prepared and displayed high-quality deli products, contributing to increased sales revenue.
- Balanced multiple responsibilities such as cashier duties, order preparation, and stock replenishment without compromising on service quality.
- Provided personalized recommendations to customers on food pairings and menu planning, enhancing customer loyalty.
- Ensured compliance with local health regulations by upholding stringent sanitation standards throughout the delicatessen department.
- Maintained a clean and organized deli counter, ensuring a pleasant shopping experience for customers.
Pet Shop Assistant
Centro Verde
Caravaggio, Italy
08.2024 - 11.2024
- Reduced instances of lost merchandise by implementing effective loss prevention measures throughout the store.
- Implemented creative marketing strategies to promote sales and drive store traffic through social media engagement.
- Monitored animal health regularly, facilitating prompt veterinary attention when needed.
- Coordinated special events such as pet seminars or workshops that educated the community about responsible pet ownership practices.
Shop Assistant
Gioiellerie Torelli
Crema, Italy
10.2022 - 08.2023
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Bartender
Triskell
Caravaggio, Italy
06.2021 - 10.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Education
High School Diploma - Accounting
Higher Education Institution “Piero Sraffa”
Crema, Italy07.2021
Skills
- Patience and empathy
- Reliability and punctuality
- Food safety
- Cash handling proficiency
- Sanitation standards compliance
- Salesmanship
- Strong work ethic
- Customer service
- Food preparations
- Flexible schedule
Languages
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Spanish
Intermediate (B1)
French
Elementary (A2)
Timeline
Pet Shop Assistant
Centro Verde
08.2024 - 11.2024
Delicatessen Clerk
Esselunga
03.2024 - Current
Shop Assistant
Gioiellerie Torelli
10.2022 - 08.2023
Bartender
Triskell
06.2021 - 10.2022
High School Diploma - Accounting
Higher Education Institution “Piero Sraffa”