Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Francesca Maria Zampolini

Francesca Maria Zampolini

Reggio Emilia

Summary

Undergraduate student at Alma Mater Studiorum - Università di Bologna in Foreign Languages and Literature

Overview

10
10
years of professional experience
1
1
Certification

Work History

Ambulance Operator

Croce Rossa Italiana
10.2019 - Current
  • Contributed to team success by participating in ongoing training sessions and staying current with new regulations or procedures within the emergency medical field.
  • Worked as reporter in the local Croce Rossa newspaper
  • Opportunity to talk to people from different countries, developing my communication and language skills
  • Administered first aid such as bandaging, splinting and oxygen support.
  • Assessed ambulance for cleanliness and properly stocked with first aid and medical supplies.
  • Enhanced patient care by efficiently transporting individuals to hospitals and medical facilities.
  • Provided emotional support for distressed patients during transport, helping them remain calm throughout the process.

Waitress

"Trattoria Marrucci" Di Marrucci D. E Messori M.
06.2023 - 10.2023
  • Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Educator

Parish Of Sant'Anselmo Da Lucca
05.2014 - 08.2018
  • Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Collaborated with adults and children to provide safe and educational experience.

Education

BBA - Foreign Languages And Literatures

Alma Mater Studiorum - Università Di Bologna
Bologna, Italy
03.2024

High School Diploma -

Liceo Linguistico Aldo Moro
Reggio Emilia
07.2019

Skills

  • Communication and Interpersonal Skills
  • Collaboration and Teamwork
  • Cultural Competency - Literature
  • English and German Fluency
  • Personal Interest in journalism and media
  • Patient Care
  • Emergency medical response
  • Medical Equipment Operation
  • Compassion and Empathy
  • Complex Problem-Solving
  • Transactions and Cash Handling
  • Team Player
  • Reliable and Responsible
  • Strong multitasking

Certification

Cambridge Certificate - Level C1

Goethe Zertifikat - Level B2

TSSA and DAE Operator

Languages

Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Upper intermediate (B2)
Spanish
Intermediate (B1)

Timeline

Waitress

"Trattoria Marrucci" Di Marrucci D. E Messori M.
06.2023 - 10.2023

Ambulance Operator

Croce Rossa Italiana
10.2019 - Current

Educator

Parish Of Sant'Anselmo Da Lucca
05.2014 - 08.2018

BBA - Foreign Languages And Literatures

Alma Mater Studiorum - Università Di Bologna

High School Diploma -

Liceo Linguistico Aldo Moro

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Francesca Maria Zampolini