Francesca Romana Mattioli
Viterbo,VT
Summary
Offering strong administrative foundation and proactive approach to problem-solving, ready to learn and develop in professional environment. Brings organizational skills and attention to detail, ensuring accuracy and efficiency in all tasks. Ready to use and develop communication and organizational skills in secretary role.
Positive, reliable, and patient individual with strong foundation in swimming techniques and safety protocols. Knowledge of aquatic environments and effective communication skills ensure safe and engaging learning experience for all students. Committed to fostering confidence and skill development in swimmers of all ages.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender
MGM Pool Bar
06.2024 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Swimming Instructor
MGM Pool
09.2023 - 07.2024
- Developed strong relationships with students to foster trust and rapport, enabling more effective instruction.
- Organized and taught swimming lessons to children aged 2 to 14 years.
- Implemented ongoing assessments of student progress, adjusting lesson plans accordingly to ensure continued growth in abilities.
- Promoted water safety awareness by incorporating essential skills into lessons such as treading water, floating, and rescue techniques.
Secretary to the General Manager
Mattioli Legnami S.R.L
09.2022 - 09.2023
- Supported the General Manager in decision-making by providing accurate data, research, and reports.
- Maintained a well-organized filing system for easy document retrieval and improved office workflow.
- Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
- Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.
Education
BBA - International Management
Università Cattolica Del Sacro Cuore
Piacenza01-2028
High School Diploma -
Liceo Scientifico Paolo Ruffini
Viterbo, Italy06-2024
Skills
- Strong multitasking
- Customer Service
- Highly reliable
- Outgoing Personality
- Document Preparation
- Office Management
- Organizational ability
- Complex Problem-Solving
- Service-oriented mindset
- Meeting Scheduling
- Patience and Empathy
- Child Development Understanding
Certification
- Patent swimming instructor F.I.S.A Italian water rescue federation 2023 March
Additional Information
-Exchange year in Ohio, USA, from August 2022 to June 2023
-Working for a charity for needy children in Akron, Ohio
Languages
English
Advanced (C1)
Italian
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
Timeline
Bartender
MGM Pool Bar
06.2024 - 09.2024
Swimming Instructor
MGM Pool
09.2023 - 07.2024
Secretary to the General Manager
Mattioli Legnami S.R.L
09.2022 - 09.2023
- Patent swimming instructor F.I.S.A Italian water rescue federation 2023 March
BBA - International Management
Università Cattolica Del Sacro Cuore
High School Diploma -
Liceo Scientifico Paolo Ruffini
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