Francesco D'Addino
Bologna
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
21
21
years of professional experience
Work History
Supplier Performance Manager EMEA
Vehicle Service Group Italy S.r.l. – A Dover Company
06.2022 - Current
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Developed plan to qualify welding process among Fabrication Suppliers through Audits and Corrective Actions (30 suppliers involved)
Supplier Development Engineer for Non Metallics, Cab Structures and Light Fabs
Caterpillar Earthmoving Supply Management - Product Facing Category Supply - Light Fabs, Non Metallics & Engine Installation and Cooling
01.2019 - 06.2022
- Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
- Conducted research to test and analyze feasibility, design, operation and performance of equipment, components, and systems.
- Collaborated with other departments to facilitate successful project completion.
- Successfully introduced three new family of machines.
Supply Collaboration Engineer for Finished Parts
Caterpillar Prodotti Stradali S.r.l.
02.2016 - 12.2018
- Developed planning criteria for integrating and enabling new technologies.
- Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
- Prepared action plans for problematic processes and assets.
Advanced Product Quality Planning Leader
Caterpillar Prodotti Stradali S.r.l.
01.2015 - 01.2016
- Generated reports detailing findings and recommendations.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Optimized operational workflows by identifying bottlenecks, implementing solutions that led to smoother processes across the organization.
Product Application Engineer
Turolla Open Circuit Gear (later Turolla)
07.2010 - 01.2015
- Recommended solutions, built custom proposals, prepared supporting information and delivered presentations to boost sales.
- Prepared complete and accurate design and quality documentation for gear products.
- Delivered customized product solutions by understanding client requirements and modifying applications accordingly.
Technical Supporter at Volvo Technical Help Desk
MSX International GmbH
05.2005 - 10.2006
- Responsible for start-up of Volvo Technical Help Desk service in Italy
- Paid attention to detail while completing assignments.
- Resolved problems, improved operations and provided exceptional service.
First level analyst at Peugeot Help Desk Manchester
Manpower Plc c/o IBM UK
03.2003 - 04.2004
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Education
Mechanical Engineer professional diploma -
University of Calabria
Arcavacata, Italy10.2002
Master of Science - Mechanical Engineering
University of Calabria
Arcavacata, Italy01.2001
Skills
- Customer Relationship Management
- Project Management
- Process Improvement
- Performance Tracking and Evaluation
- Idea Development and Brainstorming
- Cross-Functional Teamwork
- Negotiation and Conflict Resolution
- Complex Problem-Solving
- Business Analysis and Reporting
- Team Development
- Strategic Planning
- Cost Control
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Beginner (A1)
Qualifications
Academic qualification accredited in UK from “I Mech E”, the Institution of Mechanical Engineers, with Chartered Status
Driving License
Both motorbikes and cars
Knowledge
Good knowledge of automotive related topics like internal combustion engines, electronic engine management, chassis and driveline, manual and automatic transmission, brakes, CAN network.
Training Courses
- Specific training program on “Hydraulic Fan Drive” applications and “Fan Drive systems sizing”, so on how to size hydraulic systems in order to meet internal combustion engine cooling demand
- Basic training on SAP R/3
- Basic “Project Management” training
- Basic training on “System Failure Modes and Effects Analysis”
- Specific training on “Effective Communication”
- Training upon “Product Development and Launch Process”
- Selling Skills Training Program Part. 1” in October 2010
- Attended Prof. Gian Luca Zarotti “Advanced Fluid Power” seminars hosted by Turolla in January and February 2013
- DMAIC 6σ Green Belt training in second half of 2015
- Customer Acceptance Validation and Benchmarking Guide for Painting Process trainings in 2019 in order to obtain Caterpillar Paint auditor certification
Personal Information
- Place of Birth: Cosenza, Italy
- Date of Birth: 05/08/1975
- Marital Status: Married
Certifications
- DMAIC 6σ Green Belt
- Certified as Caterpillar Paint auditor from October 2019
- Professional Sommelier qualification and diploma issued by AIS (Italian Sommelier Association) obtained in June 2017
Hobbies and Interests
- Wine tasting
- Cooking
- Motorbikes
- Sports cars and classic cars and motorbikes
- Photography
- Travels
Software
SAP
CAD
Visio
AS400
Teamcenter
MS Office
Timeline
Supplier Performance Manager EMEA
Vehicle Service Group Italy S.r.l. – A Dover Company
06.2022 - Current
Supplier Development Engineer for Non Metallics, Cab Structures and Light Fabs
Caterpillar Earthmoving Supply Management - Product Facing Category Supply - Light Fabs, Non Metallics & Engine Installation and Cooling
01.2019 - 06.2022
Supply Collaboration Engineer for Finished Parts
Caterpillar Prodotti Stradali S.r.l.
02.2016 - 12.2018
Advanced Product Quality Planning Leader
Caterpillar Prodotti Stradali S.r.l.
01.2015 - 01.2016
Product Application Engineer
Turolla Open Circuit Gear (later Turolla)
07.2010 - 01.2015
Technical Supporter at Volvo Technical Help Desk
MSX International GmbH
05.2005 - 10.2006
First level analyst at Peugeot Help Desk Manchester
Manpower Plc c/o IBM UK
03.2003 - 04.2004
Mechanical Engineer professional diploma -
University of Calabria
Master of Science - Mechanical Engineering
University of Calabria
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