Francesco Deserra
Ortueri
Summary
Offering strong communication skills and a natural ability to connect with people, eager to learn and develop in the aviation environment. Brings understanding of hospitality and customer service principles, ready to use and develop conflict resolution and multitasking skills in this role.
Overview
1
1
year of professional experience
Work History
Manager
Pizzeria
08.2024 - Current
- I am responsible for the client's experience since arrival and during mealtime.
- I managed two employees to make every customer comfortable.
- I provided a service by bringing them food.
- Since I was the only one who could speak English I also was in charge of translating for the foreign customer.
- Resolved staff member conflicts, actively listened to concerns and found an appropriate middle ground.
Reference: Cristian Cely Carrillo
Se Funtana / CEO
Phone: +223 498 6200
Mail: chrismilesk@gmail.com
Education
High School Diploma -
Istituti Scolastici "Paolo Costa"
Via Lavinaio 1º Tratto, 31, 80047 San Giuseppe NA07-2024
Skills
- Customer service
- Team leadership
- Decision-making
- Relationship building
- Conflict resolution
- Strong work ethic
- Reliability and punctuality
- Professional appearance
Languages
English
Advanced (C1)
Timeline
Manager
Pizzeria
08.2024 - Current
High School Diploma -
Istituti Scolastici "Paolo Costa"
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