Francesco Laghezza

• Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
• Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
• Collaborated with engineering teams during product development phases to provide valuable insights from a field service perspective.
• Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
• Conducted regular equipment inspections, identifying potential issues before they escalated into costly repairs or downtime events.
• Performed detailed diagnostics to accurately identify root causes and implement appropriate solutions for improved system performance.

Analyzed and documented functional safety aspects of electronic parking brake in automotive context.

• University internship during which a patch antenna array hardware was designed, subsequently, experimental simulations were carried out in order to get the desired specifications
• The above project was realized thanks to the collaboration between the Polytechnic of Bari and a French company

• Work experience carried out thanks to a school project, with focus on PCB design