Frank Trubiano
Kew
Summary
Knowledgeable Training Specialist, successful at developing and
overseeing site-based and online training programs. Decisive and
disciplined professional with personable style and thorough approach.
Adaptable Manager/Supervisor offers 20 years of experience
coordinating operations to achieve organizational goals.
Communicative team leader with expertise in strategic planning and
inventory management. Committed to driving improvements through
innovation and leadership.
Goal-driven Trainer successful in working with both students and
leadership to develop interesting and successful training programs.
First-rate problem-solving, program management and team-building
abilities. Bringing 10 years of experience assessing training needs
and conceptualizing training materials.
Overview
29
29
years of professional experience
Work History
Learning & Development Specialist
dnata
07.2011 - Current
- Overview of role in 1 to 2 lines
- Key responsibilities
- Organized and facilitated classroom workshops, webinars, and one-on-one coaching sessions
- Maintained up-to-date records of trainee progress and provided regular updates to management team
- Trained newly hired top talent to fill key positions and maximize productivity
- Conducted training classes for employees on features and operation of products, client tools and processes.
Duty Manager/Supervisor
Dnata
02.2008 - 12.2012
- Supervised daily shift operations and ensured employee productivity
- Resolved customer complaints in a timely manner
- Provided guidance and support to the team members during peak periods
- Coordinated with other departments within the organization to ensure smooth operations
- Maintained a safe working environment by enforcing company policies and regulations.
- Achievements
- Increased sales 70% in the first 12 months from previous owners
- Received Herald Sun reviews in Epicure &
- Melbourne Coffee Review yearbook
- Founding Member of
- Yarra City FC 2002
- Coach for miniroos program at FC Bulleen
- Lions
- Obtained Cat 3 drivers licence for aviation
- Gained CASA accredited certificate for Ground to
- Air communication., Qantas and Esso.
Shop Owner
Caffe Trubi
07.2004 - 12.2007
- Proprietor, Three Years experience owning and operating a successful business from the ground up in Melbourne CBD
- Developed day to day business techniques and strategies to grow and maintain competitiveness for a successful business
- Established an excellent reputation within the Hardware Lane district as one of the best Café's in CBD for food, service and predominantly coffee
- Effectively able to develop and manage staff, rosters and suppliers.
Produce Sales Assistant
Safeway
09.1997 - 07.2004
- Assisted with the implementation of marketing strategies within
- Safeway in order to acquire other organizational clientele
- Developed customer service skills.
National Contracts Officer
Hagemeyer Australia
01.2003 - 06.2004
- Key member of a nationally focused team
- Gathered information from clientele's tenders to identify and source specific engineering products to price and compile contracts.
Internal Account Manager
Blackwoods
02.2000 - 01.2003
- Daily compiled and maintained sales analysis of entire region of Blackwoods main branch and satellite branches
- Acquired extensive industrial engineering product knowledge
- Established good customer relations with major clientele as a result of assisting and attending to major accounts such as
Production Operator
A.N. Cooke
09.1994 - 07.1999
- Responsibilities
- Assisted in the organization of departmental jobs
- Acquired skills in the distribution and packaging of final products, through Quality Assurance testing
- Maintained and operated several operations in multiple
- Inspection of final produced product to ensure that all tolerances had been achieved before dispatch to companies such as GMH, Ford & Hoover
Manager
National Ramp Operations, Frank Muratore
Education
Advanced Diploma - Business Marketing
NMIT
1998
Certificate in Real Estate for Agents - undefined
Box Hill TAFE
1998
Victorian Certificate - undefined
Marcellin College
1995
Skills
- Business and Operations
- Management
- Staff Training and
- Development
- Planning and
- Implementation
- Leadership Training
- Client Relationships
- Policies and Procedures
- Verbal and Written
- Communication
- Schedule Coordination
Timeline
Learning & Development Specialist
dnata
07.2011 - Current
Duty Manager/Supervisor
Dnata
02.2008 - 12.2012
Shop Owner
Caffe Trubi
07.2004 - 12.2007
National Contracts Officer
Hagemeyer Australia
01.2003 - 06.2004
Internal Account Manager
Blackwoods
02.2000 - 01.2003
Produce Sales Assistant
Safeway
09.1997 - 07.2004
Production Operator
A.N. Cooke
09.1994 - 07.1999
Manager
National Ramp Operations, Frank Muratore
Advanced Diploma - Business Marketing
NMIT
Certificate in Real Estate for Agents - undefined
Box Hill TAFE
Victorian Certificate - undefined
Marcellin College
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