Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Gabriel Zaccardi

Castiglione Messer Marino

Summary

Proven to excel in high-pressure environments, I leveraged exceptional customer service and multitasking skills at Nicola Stazzi to enhance guest experiences and foster team collaboration. My expertise in hospitality service and dedication to maintaining high hygiene standards significantly contributed to the restaurant's success, ensuring customer satisfaction and repeat business through genuine engagement and efficient service prioritization.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cameriere

Nicola Stazzi
12.2024 - 01.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Cameriere

Emiliano Petrella
07.2024 - 08.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Education

No Degree - Alberghiero

San Francesco Caracciolo
Agnone, Italy

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Food running
  • Service prioritization
  • Team collaboration
  • Supply restocking
  • Performance improvement

Certification

  • Certificate of participation 18th residential internship in Valle d'Aoste 2024/2025 edizion
  • Certificate of participation in the cake and e-commerce course in Agnone May 2024
  • Certificate of participation in the training course on bread and catering products 31 January - 1 February 2024
  • Certificate of partecipation in the advanced training course on special nutrition Agnone 9 May 2023

Timeline

Cameriere

Nicola Stazzi
12.2024 - 01.2025

Cameriere

Emiliano Petrella
07.2024 - 08.2024

No Degree - Alberghiero

San Francesco Caracciolo

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Gabriel Zaccardi