Gabriela Cizmarova
Chiavenna
Summary
Communicative and organized Client Advisor with experience providing exceptional client support services. Adapt at managing existing client relationships and formulating and implementing advice.
Overview
23
23
years of professional experience
Work History
Client Advisor
Fusalp
11.2022 - Current
- Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
School assistant
Liceo Leonardo Da Vinci
01.2016 - 01.2022
- Helped with meal and snack preparation and feeding children.
- Assisted in maintaining a positive learning environment by managing classroom behavior and addressing issues promptly.
- Improved parent-teacher communication by acting as a liaison between families and school staff members.
- Supported teachers with instructional materials, setting up equipment, and organizing resources for efficient lesson delivery.
Shop Assistant
PICCOLA RINASCENTE di Livigno
01.2007 - 01.2008
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
Waitress
La Cantina Ristorante
01.2006 - 01.2007
Touristic guide
01.2002 - 01.2003
Education
Bachelor Of Italian Language -
Università Per Stranieri Dante Alighieri
Reggio Di Calabria 07.2002
GYMNAZIUM
PUCHOV, SLOVAKIA05.1998
Skills
- Client interaction
- Cross-selling techniques
- Client Retention Strategies
- Consultative Selling
Details
2016-01-01, 2022-12-31, School assistant, Chiavenna, SO, 2007-01-01, 2008-12-31, Shop Assistant, Livigno, SO, 2006-01-01, 2007-12-31, Waitress, Campo Dolcino, SO, 2002-01-01, 2003-12-31, Touristic guide, Lanzarote, High school "Gymnazium Puchov", 1998-01-01, Diploma, University for foreigner Dante Alighieri Reggio Calabria, 1999-01-01,2001-12-31
Additional Competencies
The ability to communicate effectively with clients and colleagues, Category B
Personal Information
- Date of Birth: 02/28/1980
- Nationality: Slovak
Languages
English
Upper intermediate (B2)
Italian
Advanced (C1)
French
Intermediate (B1)
Slovak
Bilingual or Proficient (C2)
Timeline
Client Advisor
Fusalp
11.2022 - Current
School assistant
Liceo Leonardo Da Vinci
01.2016 - 01.2022
Shop Assistant
PICCOLA RINASCENTE di Livigno
01.2007 - 01.2008
Waitress
La Cantina Ristorante
01.2006 - 01.2007
Touristic guide
01.2002 - 01.2003
Bachelor Of Italian Language -
Università Per Stranieri Dante Alighieri
GYMNAZIUM
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