Gabriele Di Matteo
Novate Milanese,MI
Summary
Professional hospitality expert with strong commitment to delivering exceptional dining experiences. Adept in fine dining service and menu knowledge. Excels in team collaboration and adapts seamlessly to dynamic environments. Known for reliability, precision, and keen focus on guest satisfaction.
Overview
9
9
years of professional experience
Work History
Chef De Rang
Nobu Milan
09.2022 - Current
- Developed rapport with regular customers by remembering preferences and accommodating special requests whenever possible.
- Maintained a clean and organized dining environment, ensuring a positive experience for guests.
- Answered questions regarding menu items and suggested dishes exceeding guest expectations.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Chef De Rang
Radisson Collection
09.2021 - 08.2022
- Coordinated special events, creating memorable experiences for guests while maintaining excellent service levels.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained well-organized mise en place to keep work consistent.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Chef De Rang
BARMARE
04.2019 - 08.2021
- Maintained a clean and organized dining environment, ensuring a positive experience for guests.
- Managed reservations efficiently, optimizing seating arrangements for maximum customer satisfaction.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in smooth restaurant operations.
Assistant Sommelier
Da Vittorio
10.2017 - 03.2019
- Maintained a clean and organized wine cellar, adhering to proper storage conditions to preserve the quality and integrity of each bottle.
- Supported smooth dining services by assisting in table setting, dish presentation, and clearing responsibilities as needed.
- Alcoholic and non-alcoholic beverage service
Commis De Rang
Grand Hotel Villa Serbelloni
05.2017 - 09.2017
- Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
- Assisted in setting up special events and private parties, ensuring that all guests received exceptional service.
Waitress Trainee
Hotel Westin Palace Milan
02.2016 - 03.2016
- Provided support in other areas of the restaurant as needed including bussing tables stocking supplies.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma - Professional Institute Services For Food And Wine
Institute Carlo Porta
Milan, Italy07-2018
Skills
- Team collaboration
- Multitasking and organization
- Cleanliness and sanitation
- Heavy lifting
- Order accuracy
- Fine dining experience
- Problem-solving
- Attention to detail
- Verbal and written communication
Languages
Italian
Bilingual or Proficient (C2)
English
Intermediate (B1)
Spanish
Elementary (A2)
Timeline
Chef De Rang
Nobu Milan
09.2022 - Current
Chef De Rang
Radisson Collection
09.2021 - 08.2022
Chef De Rang
BARMARE
04.2019 - 08.2021
Assistant Sommelier
Da Vittorio
10.2017 - 03.2019
Commis De Rang
Grand Hotel Villa Serbelloni
05.2017 - 09.2017
Waitress Trainee
Hotel Westin Palace Milan
02.2016 - 03.2016
High School Diploma - Professional Institute Services For Food And Wine
Institute Carlo Porta
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