GABRIELE DONATI

Developing and implementing customer acquisition strategies, contributing to the growth of
Iliad's customer portfolio.
Researching and identifying new market opportunities, expanding the brand's presence in the
target territory.
Managing relationships with potential customers and business partners, ensuring a high level of
satisfaction and loyalty.

• Positioning organizational objectives in line with the company's mission, thereby promoting revenue growth, profit, and business through the development of collaborative strategies.
• Management of asset and property management, specializing in maximizing asset value. I have developed strong skills in strategic planning, lease management, and overseeing daily operations, ensuring compliance with regulations and optimizing financial performance. Excellent negotiation and communication skills, with a proven track record in building lasting relationships with clients, tenants, and suppliers. Results-oriented, with a strong focus on sustainability and innovation in the real estate.
• Achieving a flexible and accountable organizational structure supported by consistent revenue growth through monitoring forecasts, improving budgets, and continuously adjusting operational strategies.
• Development and implementation of new business strategies and policies in collaboration with management to identify and pursue long-term business objectives, thereby providing the company with solid and sustainable organizational leadership.
• Achieving a profit increase that ensures the company's industry leadership by transforming strategic plans and aligning objectives to leverage the dynamic trends in the sector.

• Recording of purchase invoices and journal entries, payments, receipts and bank statement postings.
• Archiving and classification of accounting and administrative documents.
• Compilation and issuing of electronic invoices.
• Management of internal administrative practices.
• Management of complex administrative procedures.

• Negotiator of leases and concessions for TLC radio base stations, aimed at reducing infrastructure management costs.
• Management of activities on behalf of Vodafone, Tim, Wind 3, Galata, Inwit and Towertel.
• - Evaluation of contracts in force and management of negotiations assigned both by telephone and by appointment with public bodies and private landlords. Intermediation between customer and landlord.
• - Stipulates new contracts and manages the case until it is signed.
• - Training and coaching of new internal and external entries.
• - Periodic preparation of reports and statistics for Principals, interface between Customer and Company.
• - Identification of potential available areas of interest and selection of suitable sites for installation.
• - Localization of areas on road maps, PRGs, regional thematic maps.
• - Assessments of usability and urban planning feasibility.
• - SAR drafting.
• - Negotiation of the general terms of contracts with related drafting and registration.

• Management of administrative and accounting complaints in Outsourcing of the Customer Base H3G S.p.A
• Management includes:
• - Coordination of a working group made up of 30 resources
• - Training and quality control manager
• - Assignment of practices based on the management SLA, monitoring deadlines and volumes
• - Relations with the client company and sending reports
• - Customer and tax accounting
• - Training of resources - Operational support to increase performance and evaluation forms
• - Quality control
• - Management of tax bills with issuing of documentation (accompanying/release) for the revenue agency
• - Direct consultancy with the client
• - Application of exemptions for non-profit organizations and law 104
• - Reissue of invoices following registry update
• - Issue of invoices / credit notes / debit notes for recalculation on invoicing
• - Consultant at WindTre in charge of the bat cycle relating to billing anomalies