Gabriella Ramirez
Brooklyn
Summary
B.A. Communications Candidate seeking an internship that will provide the opportunity to develop skills in a professional environment and hone my skills in Communications, Marketing, and Entertainment. Strong leadership and communication abilities demonstrated in community engagement, wellness advocacy, and fostering movement of the body.
Overview
2
2
years of professional experience
Work History
Work Study Student
Temple University Rome
Rome
09.2024 - Current
- Create content such as a day in my life and travel with me reels to represent life studying abroad as a student at Temple Rome
- Take photos of architecture, art and life in Rome
- Organize content into Dropbox in order for manager to post on Instagram
- Create captions for each post
- Interact with Temple Rome Students, capturing moments and their experience in Italy
Hostess
Castell Rooftop Lounge
New York
06.2024 - 08.2024
- Manage reservations of Castell's Rooftop through OpenTable.
- Organize floor plan based on urgency of outdoor seating.
- Prioritize rooftop seating for reservations, and tend to walk-ins with the same respect.
- Anchor reservations and plot guest on Open Table to direct co-host where to seat them.
- Maintain the host stand to reflect cleanliness and organization of the restaurant to incoming guests.
- Answer phone calls to make reservations and address guest questions and concerns.
Server/ Bartender / Bottle Server
DaLi NYC
New York
05.2023 - 08.2024
- Provided excellent customer service by anticipating customer needs and responding promptly to requests
- Greeted and accommodated guests, building a positive experience from first interaction
- Processed payments and completed register transactions accurately
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
Hostess
Zahav
Philadelphia
01.2023 - 05.2023
- Collaborated with team members to ensure smooth operations during busy shifts, communicating effectively under pressure while delivering exceptional service.
- Utilized strong communication and observation skills to monitor and manage customers' intake, ensuring responsible alcohol service and compliance with legal regulations.
- Managed customer transactions, utilizing effective communication skills to process over 100 card payments and handle cash collections daily; consistently ensured accuracy in opening and closing bar tabs.
- Developed personalized recommendations for VIP clientele, resulting in a 20% increase in return patronage and positive word-of-mouth referrals.
Sales Representative
CUTCO CUTLERY
New York
08.2020
- Utilized strong communication and persuasive skills to engage in direct sales, resulting in $5,000 in cutlery sales within the first month
- Built relationships with key decision makers and match customers with the right cutlery for their needs via zoom presentations
- Managed and processed purchases, ensuring accuracy and efficiency in validating and processing cash, checks, and debit/credit cards.
Education
Bachelor of Arts in Communication and Social Influence -
Temple University - Klein College of Media and Communications
Skills
- Customer Service
- Active Listening
- Adaptability
- Time Management
- Effective Communicator
- Dance
- Choreography
- Collaboration
- Flexibility
- Ballroom
- Social Media Managment
- Freelancer
- Microsoft Office Proficiency
- Community Engagement
- Community Relationship Building
- Strong Interpersonal and Communication Skills
- Wellness
- Meditation
- Yoga
Volunteer Experience
Food Pantry Volunteer, God's Love We Deliver, Industry City, New York, NY, United States, 11/25/10-11/28/23
Timeline
Work Study Student
Temple University Rome
09.2024 - Current
Hostess
Castell Rooftop Lounge
06.2024 - 08.2024
Server/ Bartender / Bottle Server
DaLi NYC
05.2023 - 08.2024
Hostess
Zahav
01.2023 - 05.2023
Sales Representative
CUTCO CUTLERY
08.2020
Bachelor of Arts in Communication and Social Influence -
Temple University - Klein College of Media and Communications
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