Summary
Overview
Work History
Education
Skills
Timeline

Gabrielle Tellis

Vicenza,VI

Summary

Adept Health Systems Specialist with a proven track record at the Department of Veterans Affairs and Department of the Army, enhancing healthcare management and clinical workflow optimization. Spearheaded quality improvement initiatives, achieving significant advancements in patient safety and healthcare analytics. Skilled in project implementation and organizational development, demonstrating a keen ability to mentor and lead teams towards exceeding organizational goals.

Overview

7
7
years of professional experience

Work History

Health Systems Specialist

Department Of Veterans Affairs, CTVHCS (Dental)
12.2021 - 05.2024
  • Organized and managed contracts directly related to strategic mission of healthcare system.
  • Coordinated activities with site managers to align planning processes with targeted project outcomes.
  • Analyzed current programs to determine effectiveness.
  • Enhanced hospital performance metrics through the optimization of health system workflows and resource allocation.
  • Mentored junior staff members in their professional development through regular feedback sessions focused on skill-building opportunities within the organization''s health system efforts.
  • Evaluated vendor proposals for new health system technologies and services, selecting optimal solutions while considering budgetary constraints and long-term organizational goals.
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality results in the implementation of health system improvements.
  • Ensured regulatory compliance by staying informed on relevant laws, regulations, guidelines, updating policies as needed, and providing training to staff members when necessary.
  • Conducted extensive research on industry best practices to inform strategic planning initiatives for healthcare system improvements.
  • Championed process improvement initiatives, resulting in increased efficiency and effectiveness of health systems management.
  • Coordinated risk management efforts across multiple departments, identifying potential vulnerabilities in current health systems and implementing measures to mitigate any negative impact on patient care or organizational performance.
  • Facilitated cross-functional collaboration between medical, administrative, and technical teams to ensure seamless integration of new health systems.
  • Optimized patient flow management by designing innovative scheduling systems and reducing wait times for appointments and procedures.
  • Developed comprehensive data analysis reports to inform decision-making processes for improved healthcare outcomes.
  • Provided training and support for staff on new technologies and process changes, resulting in increased efficiency and user satisfaction.
  • Spearheaded technology adoption initiatives by researching emerging trends, evaluating potential benefits, and implementing solutions with demonstrable value within the organization.
  • Reduced operational costs through careful evaluation of existing systems, identifying areas for improvement, and recommending cost-effective solutions.
  • Reviewed requests for expenditures and determined if such applications were justified and within budget.
  • Coordinated activities with executive leadership organizational goals to align planning processes with targeted project outcomes.
  • Provided in-depth support to executive staff in regards to healthcare programs and administration.

Management Analyst

Department Of Veterans Affairs- PMRS
04.2019 - 12.2021
  • Improved operational efficiency by streamlining processes and implementing best practices in management analysis.
  • Developed comprehensive reports, providing valuable insights into business performance and aiding in strategic planning efforts.
  • Served as a subject matter expert on management analysis principles, providing valuable counsel to stakeholders during critical business planning sessions.
  • Performed detailed financial analyses to support budgeting decisions and resource allocation efforts within the company.
  • Optimized project management practices by conducting comprehensive assessments of project plans and timelines, ensuring timely completion of deliverables without compromising quality standards or exceeding budgets.
  • Managed complex projects from inception through execution while maintaining strict adherence to budgetary constraints and timelines.
  • Spearheaded the implementation of innovative tools and technologies designed to improve workflow efficiency throughout the organization.
  • Conducted gap analyses to pinpoint areas of weakness within the organization and develop targeted solutions for growth.
  • Contributed significantly to the development of long-term strategies by working closely with executive leadership on risk assessment, market research, competitor analysis, industry trends evaluation.
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
  • Championed the integration of data-driven decision-making processes throughout the organization, resulting in a more informed and agile approach to management.
  • Reduced costs for the organization by identifying areas of improvement and recommending cost-saving measures.
  • Enhanced decision-making capabilities with thorough research, data analysis, and presentation of findings to stakeholders.
  • Gathered, documented, and modeled data to assess business trends.
  • Created and optimized records management strategies to coordinate and protect information.
  • Produced detailed and relevant reports for use in making business decisions.
  • Restructured procedures through coordination with compliance director to create and execute projects.

Supervisory Health System Specialist

Department Of The Army, IACH
06.2018 - 04.2019
  • Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
  • Enhanced communication between departments for more effective patient management and better overall care.
  • Participated in strategic planning meetings with other department leaders to assess organizational goals and determine appropriate action steps moving forward.
  • Developed and maintained strong relationships with key stakeholders, including local government officials, community organizations, and other healthcare providers.
  • Spearheaded quality improvement initiatives aimed at reducing wait times, increasing patient satisfaction rates, and improving overall clinical outcomes.
  • Reviewed regulatory compliance measures regularly, ensuring that all practices adhered to state and federal guidelines set forth by governing bodies such as JCAHO.
  • Implemented risk management strategies to mitigate potential negative outcomes for both staff and patients within the health system.
  • Improved patient care by streamlining health system processes and implementing efficient administrative procedures.
  • Evaluated the effectiveness of existing health programs, recommending changes or updates as needed to maintain relevancy and efficacy.
  • Coordinated activities with Urgent Care section managers to align planning processes with targeted project outcomes.
  • Reviewed requests for expenditures and determined if such applications were justified and within budget.
  • Coordinated activities with hospital commander and chief of urgent to align planning processes with targeted project outcomes.
  • Served as a mentor and resource for junior staff members, providing guidance on best practices in health system management and administration.
  • Developed and executed staff training programs to enhance employee knowledge and improve performance levels.
  • Continuously sought opportunities for professional development by attending industry conferences, participating in webinars, or enrolling in relevant coursework.
  • Organized and managed contracts directly related to strategic mission of healthcare system.
  • Managed budgets for multiple departments, ensuring optimal allocation of resources for maximum impact on patient care.

Health System Assistant

Department Of The Army, IACH (CLINOPS)
09.2017 - 06.2018
  • Reduced system downtime with proactive maintenance and regular updates to ensure optimal functionality.
  • Created custom scripts for automated tasks that saved significant time each week while reducing human error.
  • Developed comprehensive training materials and conducted training sessions, empowering users to maximize the benefits of new systems.
  • Analyzed usage trends using advanced analytics tools to inform decision-making around hardware and software upgrades.
  • Contributed to the successful completion of multiple projects by providing timely technical support to project teams.
  • Worked closely with end-users to identify system requirements, translating them into effective solutions for increased productivity.
  • Facilitated cross-functional communication by creating user-friendly documentation for complex technical concepts.
  • Enhanced system efficiency by streamlining processes and implementing automation techniques.
  • Provided basic end-user troubleshooting and desktop support.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
  • Collected and input timesheet data into automated accounting system and processed labor corrections.
  • Drafted common document templates to reduce time spent creating documents from scratch.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Prepared PowerPoint presentations for senior-level staff with attention to detail.
  • Mitigated risks by identifying potential challenges within projects and proposing relevant solutions proactively.
  • Expedited project completion times due to the ability to multitask effectively under tight deadlines.
  • Increased efficiency by implementing new processes and providing administrative support to management.

Education

No Degree - Pre-Law

University of Nebraska-Lincoln, Lincoln, Nebraska
08.2023

Ph.D. - Healthcare Administration- Health Services

Walden Univeristy, Minneapolis, Minnesota
05.2022

Certificate - Electronic Health Records And Reimbursement-ICD10

Fisk University, Nashville, TN
01.2015

Master of Arts - Healthcare Administration

Texas Woman's University, Dallas, Texas
05.2008

MBA - Business Administration And Management

Texas Woman's University, Denton, Texas
12.2005

Bachelor of Arts - Political Science

Dillard University, New Orleans, Louisiana
05.2004

Skills

Clinical Workflow Optimization

Healthcare management

Quality Improvement

Administration and management

Contract Development

Healthcare Policy Analysis

Project Implementation

Organizational Development

Timeline

Health Systems Specialist - Department Of Veterans Affairs, CTVHCS (Dental)
12.2021 - 05.2024
Management Analyst - Department Of Veterans Affairs- PMRS
04.2019 - 12.2021
Supervisory Health System Specialist - Department Of The Army, IACH
06.2018 - 04.2019
Health System Assistant - Department Of The Army, IACH (CLINOPS)
09.2017 - 06.2018
University of Nebraska-Lincoln - No Degree, Pre-Law
Walden Univeristy - Ph.D., Healthcare Administration- Health Services
Fisk University - Certificate, Electronic Health Records And Reimbursement-ICD10
Texas Woman's University - Master of Arts, Healthcare Administration
Texas Woman's University - MBA, Business Administration And Management
Dillard University - Bachelor of Arts, Political Science
Gabrielle Tellis