Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gaia Dal Cortivo

Gaia Dal Cortivo

Cessalto

Summary

I'm organized and dependable, successful at managing multiple priorities with a positive attitude and I'm willing to take on added responsibilities to meet team goals or to learn something new

Overview

2
2
years of professional experience

Work History

Sales Assistant

Decathlon
07.2023 - 09.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed efficient cash register operations.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.
  • Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Brand Promoter

Tour Italiano Lisbona
08.2021 - 09.2021
  • Increased brand awareness through event marketing, demonstrations, and brand promotion.
  • Conducted consumer surveys and analyzed purchasing trends.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Showed understanding of customer's personal style and preferences when offering product advice..
  • Communicated product information with confidence and educated consumers about company.
  • Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
  • Greeted customers warmly and pleasantly answered inquiries.

Education

Communication - Interpreting And Communication

IULM
Milano
07.2026

Skills

  • Processing Payments
  • Sales Expertise
  • Goal-Driven
  • Complex Problem-Solving
  • Friendly and Helpful
  • Cash Register Operation
  • Customer Needs Assessment
  • Product Knowledge
  • Relationship Building
  • Item Ticketing and Pricing
  • Adaptable and Flexible

Languages

Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Upper intermediate (B2)
German
Elementary (A2)

Timeline

Sales Assistant

Decathlon
07.2023 - 09.2023

Brand Promoter

Tour Italiano Lisbona
08.2021 - 09.2021

Communication - Interpreting And Communication

IULM

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Gaia Dal Cortivo