Summary
Overview
Work history
Education
Skills
Websites
Languages
Certification
Timeline
Generic
Gaia Minniti

Gaia Minniti

Genova,Provincia di Genova

Summary

Entrepreneur with proven expertise in designing and managing an agritourism and glamping business in Tuscany. Extensive background in hospitality and tourism, including roles in restaurants, hotels, and airlines. Strong skills in customer interaction and relationship management, leading to enhanced guest experiences. Recognized for a hands-on approach, problem-solving abilities, and commitment to quality service.

Overview

10
10
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification

Work history

Owner and manager of Agriturismo

self-employed entrepreneur
Cinigiano, GR
06.2023 - Current

Concept and Development from Scratch of an Agritourism and Glamping Business, with full management of the activity on an operational, administrative, and strategic level. Also responsible for defining the brand identity, digital promotion, customer experience, and optimization of sales channels.

Flight attendant

Volotea airlines
Genova, GE
05.2017 - 02.2023

Rapid career growth to the role of Purser and Grooming and In-flight Service Instructor, with responsibilities in onboard safety management, communication between cockpit and passenger cabin, and crew coordination. This experience allowed me to develop strong skills in leadership, operational management, and teamwork.

Waitress

Various Restaurants in Italy and England
09.2015 - 06.2017

Experience in Various Hospitality Settings, Both in Italy and Abroad
I have gained hands-on experience in table service, customer greeting, order management, and floor support. Working in international environments has allowed me to develop excellent interpersonal skills, flexibility, and the ability to work well under pressure.

Education

High School Diploma in Modern Languages - Languages

Eugenio Montale State Higher Education Institute
Genoa

Skills

    Entrepreneurial experience that allowed me to develop organizational, communication, and management skills in the hospitality and tourism sector

  • Autonomous planning and operational management of the business
  • Customer relations, guest reception, and problem-solving
  • Communication in Italian and foreign languages
  • Digital marketing and platform management (Booking, Airbnb)
  • Administration, cost control, and supplier management
  • Creativity, attention to aesthetics, and guest experience enhancement
  • Proficiency in using key IT tools

Languages

Italiano
Native language
English
Fluent
Spanish
Intermediate
French
Elementary
German
Elementary

Certification

  • HACCP Manager – Food Safety and Hygiene
  • Professional Agricultural Entrepreneur (IAP) – Nationally Recognized Qualification
  • Fire Safety – Training in Emergency Prevention and Management
  • First Aid – Certification for Workplace First Aid Intervention
  • Flight Attendant Certificate – Certified Training for Onboard Safety and Service

Timeline

Owner and manager of Agriturismo

self-employed entrepreneur
06.2023 - Current

Flight attendant

Volotea airlines
05.2017 - 02.2023

Waitress

Various Restaurants in Italy and England
09.2015 - 06.2017

High School Diploma in Modern Languages - Languages

Eugenio Montale State Higher Education Institute
Gaia Minniti