Entrepreneur with proven expertise in designing and managing an agritourism and glamping business in Tuscany. Extensive background in hospitality and tourism, including roles in restaurants, hotels, and airlines. Strong skills in customer interaction and relationship management, leading to enhanced guest experiences. Recognized for a hands-on approach, problem-solving abilities, and commitment to quality service.
Concept and Development from Scratch of an Agritourism and Glamping Business, with full management of the activity on an operational, administrative, and strategic level. Also responsible for defining the brand identity, digital promotion, customer experience, and optimization of sales channels.
Rapid career growth to the role of Purser and Grooming and In-flight Service Instructor, with responsibilities in onboard safety management, communication between cockpit and passenger cabin, and crew coordination. This experience allowed me to develop strong skills in leadership, operational management, and teamwork.
Experience in Various Hospitality Settings, Both in Italy and Abroad
I have gained hands-on experience in table service, customer greeting, order management, and floor support. Working in international environments has allowed me to develop excellent interpersonal skills, flexibility, and the ability to work well under pressure.
Entrepreneurial experience that allowed me to develop organizational, communication, and management skills in the hospitality and tourism sector