Gaia Odinzoff
Rome
Summary
Dynamic and bilingual professional with a proven track record in customer service and multitasking, honed at Babingtons Tea Room. Excelled in creating positive guest experiences and fostering team collaboration.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Waitress and Shop Assistant
Babingtons Tea Room
05.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Answered customers' questions, recommended items, and recorded order information.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Completed daily tasks accurately and on-time to support shop needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Assistant Caregiver
Peter Pan Association
09.2024 - 12.2025
- Offered companionship to patients by actively listening to their stories and participating in shared interests or hobbies.
- Promoted proper nutrition by preparing healthy meals according to individual dietary needs and preferences.
- Assisted in maintaining a safe and clean environment for patients, ensuring a comfortable and pleasant atmosphere.
- Supported patients'' daily living activities, improving their overall quality of life and fostering a sense of independence.
- Collaborated with fellow caregivers to develop personalized care plans tailored to each patient''s specific needs and preferences.
- Developed strong relationships with patients and their families, offering emotional support and guidance during difficult times.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Education
High School Diploma -
New School Rome
Rome, Italy06-2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Time management
- Assisted living experience
- Emotional support
Languages
French
Upper intermediate (B2)
music
-Played the guitar for six months
-Played the piano for eight years
-Sang for five years
Timeline
Assistant Caregiver
Peter Pan Association
09.2024 - 12.2025
Waitress and Shop Assistant
Babingtons Tea Room
05.2023 - Current
High School Diploma -
New School Rome
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