Summary
Overview
Work History
Education
Skills
Languages
Timeline
Photography, reading, sewing
Generic

Gaia Juliette Raphael

Courmayeur

Summary

Experienced with managing customer interactions and ensuring pleasant experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.

Overview

3
3
years of professional experience

Work History

Waitress

SkyWay Monte Bianco
12.2024 - 01.2025
  • Answered customers' questions, recommended items, and recorded order information.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported team members by communicating effectively during busy shifts to ensure smooth operations.
  • Collaborated with kitchen staff to expedite food orders efficiently during peak hours.

Waitress

SkyWay Monte Bianco
06.2024 - 07.2024
  • Maintained cleanliness and organization of dining area for optimal guest comfort.
  • Learned food safety protocols and adhered to hygiene standards consistently throughout shifts.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Inspected dishes and utensils for cleanliness.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Intern

Nannies "Espace Gamin"
02.2023 - 02.2023
  • Observed behavior of children from one to three years old to improve pedagogical knowledge.
  • Assisted in developing project plans and timelines for team initiatives.
  • Managed learning-oriented activities.
  • Developed manual and play activities to support verbal learnings and skills.
  • Promoted language development though reading and storytelling.

Babysitter

07.2022 - 08.2022
  • Supervised children's activities, ensuring safety and engagement.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children.

Education

Human Sciences

Liceo Regina Maria Adelaide
Aosta
07-2025

Skills

  • Problem-solving
  • Time management
  • Patience and empathy
  • Emotional intelligence
  • Fast learner
  • Adaptability
  • Active listening
  • Teamwork and collaboration
  • Attention to detail
  • Interpersonal and social skills
  • Creative and resourceful
  • Greeting guests

Languages

Italian
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Waitress

SkyWay Monte Bianco
12.2024 - 01.2025

Waitress

SkyWay Monte Bianco
06.2024 - 07.2024

Intern

Nannies "Espace Gamin"
02.2023 - 02.2023

Babysitter

07.2022 - 08.2022

Human Sciences

Liceo Regina Maria Adelaide

Photography, reading, sewing

I like to use my free time by doing pleasant activities that also allow personal growth.
Reading has always been a very amusing pastime for me. It is a light activity but thanks to which you can develop and improve your language and communication skills. Moreover, it allows you to know yourself better and understand your preferences.
I often fill my time with photography. I enjoy taking myself hiking to take photos of the environment or to do photoshoots with my friends. I find it to be a fun way to test your creativity and appreciate your work. It is an art that has always attracted me and that I would like to master.
I prefer to focus on manual activities, such as sewing, because it stimulates creativity and concentration and promotes personal satisfaction.

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Gaia Juliette Raphael