Gaya Cassina
Sondrio,SO
Summary
Dynamic and detail-oriented professional with experience as a Barista at L'angolo, excelling in customer service and cleanliness. Proven ability to manage time effectively and operate cash registers. A collaborative team player fluent in English, with basic proficiency in German and French, dedicated to enhancing customer experiences and maintaining high standards.
Experienced with research and data analysis to support project teams. Utilizes organizational skills to manage administrative tasks and contribute to project success. Strong understanding of effective communication and collaboration in team settings.
Overview
2
2
years of professional experience
Work History
Barista
L'angolo
Sondrio, Italy
07.2025 - 08.2025
- Prepared high-quality espresso beverages while maintaining cleanliness and organization of work area.
- Delivered exceptional customer service, addressing inquiries and resolving complaints efficiently.
- Operated coffee brewing equipment and maintained inventory levels to ensure product availability.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Collaborated with team members to create a welcoming atmosphere for customers, enhancing overall experience.
School Exchange
Lenggreis, Germany
10.2024 - 10.2024
- Proven ability to learn quickly and adapt to new situations.
Intern
Allianz
Sondrio, Italy
07.2024 - 07.2024
- Managed documentation and maintained organized project files for easy access.
- Developed presentations summarizing findings for internal stakeholders.
School project
Future Alps Montagna 2.0
Aosta, Italy
10.2023 - 03.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Education
Vacational Technical School
I.T.S. De Simoni - Quadrio
Sondrio, ItalySkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cleanliness
- Cash register operation
- Basic level German and French
- B2 English
Languages
English
Upper intermediate (B2)
French
Intermediate (B1)
German
Elementary (A2)
Timeline
Barista
L'angolo
07.2025 - 08.2025
School Exchange
10.2024 - 10.2024
Intern
Allianz
07.2024 - 07.2024
School project
Future Alps Montagna 2.0
10.2023 - 03.2024
Vacational Technical School
I.T.S. De Simoni - Quadrio