Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Gemma Calò

Gemma Calò

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level commis de sala position. Ready to help team achieve company goals.

Overview

1
Certificate

Work History

Riccardo Rossi

Augustus Hotel & Resort
07.2022 - 08.2022

Job overview

  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Francesca Caruso

Grand Hotel "Salsomaggiore Terme"
12.2021 - 01.2022

Job overview

  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Improved operations through consistent hard work and dedication.

Gianmarco Nasti

Grand Hotel "Tombolo Talasso Resort"
07.2021 - 08.2021

Job overview

  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Participated in team-building activities to enhance working relationships.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Identified issues, analyzed information and provided solutions to problems.

Education

Alberghiero Ferdinando Martini
Montecatini Terme

High School Diploma

University Overview

Skills

  • Understanding Customer Needs
  • Efficient and Detail-Oriented
  • Responding to Difficult Customers
  • Calm and Professional Under Pressure
  • Menu Memorization and Presentation
  • Conflict and Complaint Resolution

Certification

  • Certified HACCP

Languages

English
Intermediate (B1)
Spanish
Elementary (A2)

Timeline

Augustus Hotel & Resort
Riccardo Rossi
07.2022 - 08.2022
Grand Hotel "Salsomaggiore Terme"
Francesca Caruso
12.2021 - 01.2022
Grand Hotel "Tombolo Talasso Resort"
Gianmarco Nasti
07.2021 - 08.2021
Alberghiero Ferdinando Martini
High School Diploma

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Gemma Calò