Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level commis de sala position. Ready to help team achieve company goals.
Hi, I’m
Gemma Calò
Summary
Overview
1
Certificate
Work History
Riccardo Rossi
Augustus Hotel & Resort
07.2022 - 08.2022
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Francesca Caruso
Grand Hotel "Salsomaggiore Terme"
12.2021 - 01.2022
Job overview
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
Gianmarco Nasti
Grand Hotel "Tombolo Talasso Resort"
07.2021 - 08.2021
Job overview
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team-building activities to enhance working relationships.
- Exceeded goals through effective task prioritization and great work ethic.
- Identified issues, analyzed information and provided solutions to problems.
Education
Alberghiero Ferdinando MartiniMontecatini Terme
High School Diploma
University Overview
Skills
- Understanding Customer Needs
- Efficient and Detail-Oriented
- Responding to Difficult Customers
- Calm and Professional Under Pressure
- Menu Memorization and Presentation
- Conflict and Complaint Resolution
Certification
- Certified HACCP
Languages
English
Intermediate (B1)
Spanish
Elementary (A2)
Timeline
Augustus Hotel & Resort
Riccardo Rossi
07.2022 - 08.2022
Grand Hotel "Salsomaggiore Terme"
Francesca Caruso
12.2021 - 01.2022
Grand Hotel "Tombolo Talasso Resort"
Gianmarco Nasti
07.2021 - 08.2021
Alberghiero Ferdinando Martini
High School Diploma
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