Gennaro Rega
Service & Program Manager
CASALNUOVO DI NAPOLI
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Beginner (A1)
Summary
Experienced and certified Senior Project Manager, with more than 10 years working in management field for companies in the bank, IT, Healthcare and Telco sector. Determined and experienced in team oversight, budgeting and implementing effective processes and procedures. Individual capable of meeting tight deadlines, promoting business opportunities and working well in team-based environments.
Problem solving expert with up-to-date knowledge of emerging technology trends and products.
Experience in reviewing and interpreting regulatory and programmatic guidance, implementation of corporate compliance, risk management and corrective action programs.
Methodical SDET architect experienced in software development processes and optimal testing strategies. Helps teams produce exceptional products by offering in-depth quality assurance support
Overview
17
17
years of professional experience
12
12
Years in Management area
17
17
Certificate
Work History
Service & Program Manager
Prisma Srl
03.2019 - Current
- Successfully planned and managed complex programs, ensuring project deliveries within 95% of established deadlines and achieving 20% reduction in operational costs through efficient management strategies.
- Successfully identified and mitigated programmatic risks, achieving 30% reduction in potential impact through in-depth analysis and timely interventions.
- Implemented program performance assessment procedures, enhancing overall efficiency by 25% through rigorous monitoring and resource optimization.
- Managed program budget, achieving savings of 15% through prudent financial planning and advantageous contract negotiations.
- Effectively led adoption of new technologies and innovative solutions, increasing operational efficiency by 20% and creating new growth opportunities.
- Skillfully handled crisis situations, stabilizing critical projects in less than 20% of projected time and restoring stakeholder confidence.
- Developed team capabilities through customized learning programs, enhancing overall competencies by 30%.
Quality Assurance Manager
EMM Informatica
07.2014 - 03.2019
- Successfully implemented comprehensive quality assurance processes, resulting in 98% reduction in critical defects and 20% increase in overall software stability.
- Led cross-functional team in achieving 95% improvement in testing efficiency through introduction of advanced automated testing techniques.
- Established and maintained rigorous testing standards, contributing to 25% enhancement in code quality and 15% reduction in post-release defects.
- Collaborated with development teams to achieve 30% reduction in time-to-market by streamlining testing procedures and optimizing test cycles.
- Implemented comprehensive regression testing strategy, leading to 20% reduction in regression-related issues and 30% improvement in release reliability.
- Successfully conducted root cause analysis on software defects, resulting in 25% decrease in defect recurrence and 15% improvement in customer satisfaction.
- Introduced innovative performance testing methodologies, leading to 20% increase in application responsiveness and 30% reduction in resource consumption.
- Achieved 98% adherence to industry-specific compliance standards through meticulous audit preparation and proactive risk mitigation.
- Guided team in successful transition to Agile testing methodologies, resulting in 25% increase in adaptability and 15% reduction in project timeline variances.
Program Manager
External Consultant for Telecom Italia
06.2012 - 05.2014
- Successfully coordinated cross-functional project teams, contributing to 90% on-time delivery rate and 15% reduction in project costs through streamlined resource allocation.
- Assisted in risk management efforts, resulting in 30% reduction in potential project risks through proactive identification and swift mitigation strategies.
- Assisted in crisis management situations, stabilizing critical projects in under 2% of projected time and restoring stakeholder confidence.
- Facilitated development of team competencies through tailored learning initiatives, resulting in 20% enhancement in overall skill levels.
Project Manager
Accenture, consultant for Telecom Italia
10.2009 - 02.2010
- Enhanced testing project efficiency by 25% through implementation of streamlined monitoring methodologies and resource allocation techniques specific to software testing.
- Strategically led and executed software testing projects, achieving 95% on-time delivery rate and 30% reduction in testing expenses through meticulous resource allocation and optimized testing methodologies.
- Managed testing project budgets prudently, realizing 15% cost reduction through comprehensive financial planning and adept negotiation with testing tool vendors and service providers.
- Spearheaded integration of advanced testing technologies, delivering 20% increase in testing efficiency and unveiling new avenues for excellence in software quality assurance.
Senior Software Analyst
Accenture
06.2009 - 10.2009
- Conducted and coordinated complex tests, ensuring coverage of 98% of requirements and timely discovery and resolution of over 95% of identified defects.
- Designed advanced testing strategies, contributing to 25% increase in early detection of vulnerabilities and enhancing overall application stability.
- Created and managed a virtual test environment, enabling 20% reduction in testing times and 15% resource cost savings.
- Coordinated integration testing across functional teams, ensuring harmony among software components and reducing delivery times by 15%.
- Provided detailed feedback to the development team, leading to 30% improvement in code quality and ensuring compliance with development standards.
- Successfully identified and resolved critical software issues, resulting in 20% performance increase in applications and reduced response times.
- Evaluated and implemented new testing techniques, improving operational efficiency by 20% and enhancing analysis accuracy.
Test Analyst
Accenture
05.2008 - 06.2009
- Conducted end-to-end tests on complex software systems, ensuring high coverage of requirements and timely identification and resolution of 85% of detected anomalies.
- Revamped and streamlined testing processes, contributing to 10% reduction in test execution times and enhancing analysis accuracy.
- Introduced and adopted new automated testing tools, enhancing test efficiency by 25% and reducing release time by 10% through automation of repetitive tests.
- Continuously monitored and analyzed test results, identifying trends and areas for improvement, contributing to 15% increase in overall application reliability.
Education
High School Diploma -
07.2004
Certification
- PRINCE 2 - Project in Control Environment - Foundation Level
- Google Project Manager
- Agile Project Management
- Project Execution: Running the Project
- Project Initiation: Starting a Successful Project
- Capstone: Applying Project Management in the Real World
- Project Planning: Putting It All Together
- Foundations of Project Management
- Scrum Fundamentals Certified
- Six Sigma - yellow belt
- Network systems engineer
- Deep Learning
- Improving Deep Neural Networks: Hyperparameter Tuning, Regularization and Optimization
- Neural Networks and Deep Learning
- Structuring Machine Learning Projects
- Convolutional Neural Networks
- Sequence Models
Accomplishments
- Supervised team of 60 staff members.
- Designed and launched the E-commerce Project, resulting in a 34% increase in market share for the company.
- Reduced department operating costs by 48% in 14 months through the design and supervision of an automated test system..
- Completed the Digital Transformation Projects in clothing company on time and € 150k under budget.
- Resolved product issue through consumer and automation testing.
- Creation of new business opportunities through dev ops technologies and shift left approach.
- Project Manager for European Project for new technologies for Automation Testing Framework
Timeline
Service & Program Manager - Prisma Srl
03.2019 - Current
Quality Assurance Manager - EMM Informatica
07.2014 - 03.2019
Program Manager - External Consultant for Telecom Italia
06.2012 - 05.2014
Project Manager - Accenture, consultant for Telecom Italia
10.2009 - 02.2010
Senior Software Analyst - Accenture
06.2009 - 10.2009
Test Analyst - Accenture
05.2008 - 06.2009
I.T.I. Istituto Tecnico Industriale Enrico Medi - High School Diploma,
Skills
- Project Deadlines
- Managing Revenue Projections
- Change Management Process
- Developing Project Strategy
- Technical Presentations
- Project Goals and Milestones
- Agile Principles
- Scrum Methodology
- Managing Multiple Projects
- Project Drawings
- Best Practices and Methodologies
- Timely Project Completion
- Quality Management
- Organization and Time Management
- Leadership
- Technology Implementation
- Performance Improvement
- Process Integration
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