Creative. Flexible. Talented. Expert on team managing, acting on problem solving also in stressful situation focused on result. Extensive experience on Service delivery with proven track record in implementing new technologies and proposing new solution. Draw guidelines to coach the team to reach the goal. Encouraging team playing to delivery project respecting defined Step point who presents ideas effectively and is able to assist others in the latest procedures. Quickly surpassed expectations in Processes Optimization supporting Business needs, teams/functions as well as in end-to-end project management. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.