Georgia Elliott
Skegness
Summary
I have years of expertise in the hospitality industry and have a warm and welcoming personality. I am dedicated to giving customers outstanding service. Skilled in providing a comfortable work environment, handling customer issues and resolving them in a professional manner. Proven ability to multitask and the ability to flourish in a fast-paced environment. I am also eager to learn new skills in the workplace. With a diverse background spanning the food service and retail industries, I bring a wealth of experience and adaptability to any role. My career has included positions in a fish and chip shop, a shoe shop, and a bakery, each honing my customer service skills and attention to detail. As a fashion stylist assistant, I further developed my creativity, eye for detail, and ability to understand and meet client needs. My varied experience equips me with a unique perspective and a versatile skill set, making me a valuable asset in dynamic work environments.
Overview
6
6
years of professional experience
Work History
Sales Assistant
Carvela (Kurt Geiger)
2023.11 - 2024.05
- Met and exceeded sales targets consistently, contributing to overall team success.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites and on the multichannel.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Fashion Stylist Assistant
Helix and Felix Ltd
- I have had the opportunity to work with a fashion stylist on multiple shoots across the country including Nottingham and Norwich.
- In this job, I helped steam and arrange the clothes in preparation for the models to wear.
- I also had the job of sorting out any excess unworn clothes; packaging them up and sorting them into each brand ready to be sent back to the retailers.
Bakery Assistant
Hot Roast and Farmhouse Bakery Ltd
2020.02 - 2023.07
- Working on front cashier serving customers in a busy environment.
- Ensuring a clean environment while doing closing and opening shifts.
- Sorting out stock to ensure everything is needed for the next day.
- Ensured bakery compliance with health and safety regulations, leading to improved customer confidence and satisfaction.
- Maintained a safe and secure environment by following food safety protocols.
- Prepared and decorated cakes and pastries according to customer specifications.
Fish and Chip Shop Assistant
Boating Lake Cafe
2018.04 - 2019.10
- Working on the seafront of Skegness during peak summer season has trained me to work in a fast-paced environment.
- Hot food serving - and safety rules to ensure that I do not hurt myself near oil fryers etc.
- Taught me how to provide a happy and friendly environment for customers.
Education
Undergraduate - Sociology
Manchester Metropolitan University
Manchester05.2024
A-Levels -
Skegness Grammar School
Skegness06.2021
GCSEs -
Queen Elizabeth's Grammar School
06.2019
Skills
- Cash Handling
- Hospitality
- Time Management/Punctuality
- Working as a Team
- Food Safety
- Communication Skills
- Food Preparation
- Customer Service
- Goal-Oriented
- Sales expertise
- Visual Merchandising
- Adaptable and Flexible
References
- Jacinta McDonough, Carvela (Kurt Geiger), cinta14@hotmail.co.uk
- Suzy Wain, Hot Roast and Farmhouse Bakery Ltd, farmhousebakery@btconnect.com, 07957 873237
- Lisa Wilday, Helix and Felix Ltd, HelixandFelix@live.com
Timeline
Sales Assistant
Carvela (Kurt Geiger)
2023.11 - 2024.05
Bakery Assistant
Hot Roast and Farmhouse Bakery Ltd
2020.02 - 2023.07
Fish and Chip Shop Assistant
Boating Lake Cafe
2018.04 - 2019.10
Fashion Stylist Assistant
Helix and Felix Ltd
Undergraduate - Sociology
Manchester Metropolitan University
A-Levels -
Skegness Grammar School
GCSEs -
Queen Elizabeth's Grammar School
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