Georgiana Bianca Lezeriuc
Otopeni
Summary
Ambitious, career-focused job seeker, anxious to obtain a senior cabin crew position to help launch career while achieving company goals.
Overview
5
5
years of professional experience
Work History
Cabin Crew
Wizz Air
Otopeni, Romania
04.2022 - Current
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following procedures.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
- Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
- Assisted passengers with special needs, providing personalized care and support throughout the flight.
Waitress
Il Buongustaio Di Manera Giuseppe
Santa croce camerina, Italy
03.2020 - 02.2022
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used cash registers and credit card machines to cash out customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Istituto Tecnico Commerciale Fabio Besta
Ragusa 07.2016
Skills
- Relationship Building
- Highly adaptable, positive and open to new ideas
- Loyal, responsible and dedicated employee
- Enthusiastic, eager to meet challenges and quickly assimilate new concepts
- Team Player
- Warm and Friendly
Languages
Italian
Bilingual or Proficient (C2)
Romanian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Intermediate (B1)
Timeline
Cabin Crew
Wizz Air
04.2022 - Current
Waitress
Il Buongustaio Di Manera Giuseppe
03.2020 - 02.2022
High School Diploma -
Istituto Tecnico Commerciale Fabio Besta