Giacomo Bellucco
Padua
Summary
Organized waiter with experience in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Tito's Pizzeria
09.2023 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Social Worker
Fondazione Oic
10.2020 - Current
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supported clients and families with empathy and compassion during difficult times.
- Monitored clients' progress to adjust treatment plans accordingly.
Human Resources Recruitment Specialist
Still I Rise - Mazì School
09.2018 - 12.2019
- Working in close collaboration with HR Manager to gain understanding of the goals and objectives of future policies
- Examining existing policies and identifying areas of improvement with subsequent targeted area of intervention to implement new policies
- Managing the scheduling and conduction of all trainings to staff on behalf of the HR Department in close collaboration with HR Manager
- Planning, designing and delivering operational plans and monitoring objectives
- Handling the project related financial administration in coordination with the Finance Department
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
Shop Assistant
Philips Mode
07.2017 - 10.2018
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Remained calm and composed in tense situations involving angry or upset customers.
- Trained new staff in cashier duties, product knowledge, and customer service standards, improving overall team efficiency.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Master of Arts - Tour Leader
ISCOM
Modena, Italy09.2023
Master of Arts - Education And Social Work Coordinator
E-Campus University
Milan, Italy06.2022
Bachelor's degree - Innovation and Social Work
University of Padua
Padova, Italy06.2020
Bachelor's degree - Social Work
University of Padua
Padova, Italy06.2018
Skills
- Microsoft Office
- Service Quality
- Compassionate
- Case Management
- Conflict Resolution
- Inventory Management
- Product Knowledge
- Relationship Building
Cellphonenumber
+39 3467357482
Municipalityofresidence
Padua
Gdprcompliance
In compliance with the GDPR and the Italian Legislative Decree no. 196 dated 30/06/2003, I hereby authorize you to use and process my personal details contained in this document.
Personal Information
- Date of Birth: 04/16/96
- Driving License: Category B
Certification
- Certified Tour Leader
- Social Worker professional register
Languages
English
Upper intermediate (B2)
Spanish
Upper intermediate (B2)
Timeline
Restaurant Waiter
Tito's Pizzeria
09.2023 - Current
Social Worker
Fondazione Oic
10.2020 - Current
Human Resources Recruitment Specialist
Still I Rise - Mazì School
09.2018 - 12.2019
Shop Assistant
Philips Mode
07.2017 - 10.2018
Master of Arts - Tour Leader
ISCOM
Master of Arts - Education And Social Work Coordinator
E-Campus University
Bachelor's degree - Innovation and Social Work
University of Padua
Bachelor's degree - Social Work
University of Padua
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