Giacomo Benedetti

• Provided IT helpdesk support, troubleshooting system and user issues to ensure operational continuity
• Acted as Business Analyst, gathering and translating business requirements into functional specifications
• Maintained and updated technical manuals and work instructions to ensure accuracy and standardization
• Developed and revised test plans to validate processes and system functionalities
• Developed the LM9000 turbine Bill of Materials from technical documentation and integrated it into the corporate ERP system

• Led the development and implementation of a new ERP system from scratch
• Coordinated cross-functional teams to align system requirements with business needs
• Designed user-oriented interfaces and customized functionalities to improve usability
• Developed and implemented new automation processes, enhancing efficiency compared to the legacy system

• Supervised multi-shift operations (24/7) managing up to 27 specialized workers
• Improved team performance through effective leadership and motivation strategies
• Acted as first point of contact for operational emergencies and critical delivery issues
• Collaborated with cross-functional teams to ensure on-time delivery and process efficiency

• Led technical operations for international art exhibitions, managing end-to-end setup, logistics, and stakeholder coordination
• Delivered tailored lighting and installation solutions aligned with artistic vision and technical requirements
• Coordinated cross-functional teams (art director, artists, public sector employee, electricians, logistics providers) ensuring compliance and on-time execution
• Managed artwork handling, transportation, and exhibition setup across multiple locations
• Acted as key liaison between artists, curator and organizations, ensuring smooth communication and execution

Key Exhibitions & Events (selection)

• Biennale d'Arte Contemporanea di Massa e Montignoso (2015, 2017, 2019)
• International exhibitions and events across Italy, Germany (Berlin), and the UK (London)
• Collaborations with Giorgio Mondadori publications and major cultural venues (e.g., Palazzo Medici-Riccardi, Uffizi Library, Assisi Pinacoteca, Grande Moschea di Roma)

Manufacturing Engineer at Nuovo Pignone, Massa plant (Baker Hughes)

Subsea – Offshore Pipelines & Connections

• Developed and optimized manufacturing cycles for subsea components and pipeline connections
• Prepared welding, machining and assembly cost estimates (RFQs/quotes)
• Interpreted and worked with 2D and 3D technical drawings o Created advanced Excel tools to automate cost estimation and manufacturing planning activities

Fabrication – Centrifugal Compressor (Welding & Assembly)

• Defined manufacturing cycles for fabrication processes
• Prepared turning and milling cost estimates
• Worked with materials including carbon steel, stainless steel, and nickel alloys (Inconel/Incoloy)

Machinery – Machining of Centrifugal Compressor Components

• Developed manufacturing cycles for machining operations
• Estimated turning and milling processes
• Managed machining requirements for high-performance materials (carbon steel, stainless steel, Inconel/Incoloy)

ERP Consultant

• Developed SQL queries to enable data extraction and support user requirements, especially to perform year-over-year analysis
• Identified and extracted data not processed through the Oracle interface, performing manual adjustments to support quarterly close activities
• Developed Excel-based automation to convert extra-cost release lists for the Packaging cell into DataLoad input, streamlining and automating uploads into Oracle
• Developed and tested custom ERP forms in Java environment