Summary
Overview
Work History
Education
Skills
Software Skills
Certification
Languages
Driving License
Additional Information
Timeline
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Giacomo Cocciolo

Milan,MI

Summary

Dynamic professional with a proven track record in schedule management and client relationship management, honed at Autocarrozzeria Cocciolo. Excelled in enhancing client satisfaction through personalized care and efficient process improvements. Demonstrated ability to foster strong relationships and communicate effectively, ensuring high-quality service delivery across diverse roles.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Dog Sitter

06.2023 - 09.2023
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
  • Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
  • Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.

Junior Secretary

Autocarrozzeria Cocciolo
04.2023 - 09.2023
  • Email and Call Management: Prompt and courteous responses to clients and suppliers.
  • Document Archiving: Maintaining order and traceability to facilitate consultation.
  • Coordination of Shipments: Monitoring delivery services to ensure punctuality.
  • Warm Reception of Clients.
  • Collaborated with team members on various projects, promoting effective communication within the office.

Babysitter

09.2020 - 09.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Education

Bachelor of Design - Interior Design

Polytechnic University of Milan
Milan, Italy
09.2026

High School Diploma -

Liceo Classico Delpino
Chiavari, Italy
06.2022

Skills

Schedule Management

Written and verbal communication

Punctual and Reliable

Client Relationship Management

Software Skills

Excellent proficiency in AutoCAD and InDesign.

Good proficiency in Photoshop, Illustrator, Premiere Pro, Rhino, and Revit.

Certification

English C1 certificate, Cambridge Assessment, Genoa (2021)

Languages

Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Elementary (A2)

Driving License

Italian driving license types A1 and B

Additional Information

Cultural exchange: Hippolytushoef (NL), 2018

Timeline

Dog Sitter

06.2023 - 09.2023

Junior Secretary

Autocarrozzeria Cocciolo
04.2023 - 09.2023

Babysitter

09.2020 - 09.2022

Bachelor of Design - Interior Design

Polytechnic University of Milan

High School Diploma -

Liceo Classico Delpino

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Giacomo Cocciolo