Giacomo Leone
Amsterdam ,netherlands
Summary
Restaurant Manager with strengths in team leadership, customer care and revenue growth. Led busy service operations, controlled costs and improved staffing to support stronger trading results.
Overview
3
3
Languages
1
1
Certification
8
8
years of professional experience
Work History
Restaurant Manager
Trattoria Da Linguini
amsterdam, netherlands
05.2026 - Current
- Adjusted opening schedule by running daily instead of 5 days weekly.
- Moved opening time earlier to 5pm each day.
- Drove revenue growth from $67,000 monthly to $120,000 monthly.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Trained and mentored employees to maximise team performance.
- Collaborated with team members to achieve target results.
- Maintained clean, safe working environments to eliminate accident risks.
- Engaged with customers to better understand needs and deliver excellent service.
Owner
La Focaccia
amsterdam, netherlands
10.2025 - 05.2026
- Opened first pizza al taglio shop in Amsterdam for customers.
- Grew daily revenue from $300 to $1,200 with improved operations.
- Built customer loyalty through regular tastings and steady service quality.
- Tracked daily spending against budgets to control expenses.
- Allocated finances across departments to meet agreed budget goals.
- Negotiated supplier contracts for cost-effective ingredients for production.
- Posted menus, offers, and updates on social media regularly.
- Recruited, trained, and developed staff for shift coverage.
- Followed regulations and internal operating requirements to keep organisation.
- Monitored business risks and applied risk management policies across operations.
Restaurant Manager
pizza beppe spui
amsterdam, netherlands
12.2023 - 10.2025
- Started as assistant manager and became restaurant manager at Raadhuisstraat.
- Managed restaurant operations at Spui location after Raadhuisstraat role completion.
- Drove Pizza Beppe Spui annual sales to 1200000$, setting record.
- Checked standards consistently to maintain best practice levels.
- Interviewed and hired skilled personnel for restaurant position requirements.
- Optimised profits by controlling food, beverage, and labour costs daily.
- Scheduled employees to keep shifts well-staffed each day.
- Trained workers for every role in food prep and cleaning.
- Handled money as part of training and daily service routines.
- Maintained compliance with food safety procedures and quality control guidelines.
Waitress
Pizzeria Da Michele
amsterdam, netherlands
11.2022 - 12.2023
- Learned faster service techniques by timing tasks and preparing quickly.
- Laid tables with clean cutlery, crockery, and glassware across each sitting.
- Cleared and reset tables using clean service ware to uphold standards.
- Documented customer orders, calculated bills, and processed payments accurately.
- Kept dining area tidy by clearing tables and resetting promptly.
- Delivered meals and beverages promptly, ensuring correct orders and satisfaction.
- Provided friendly, fast service for high-volume food and drink orders.
- Optimised guest experience by serving each person with enthusiasm and care.
- Maintained hygiene and food handling standards for full compliance.
Waiter
Pizzeria La Conca D'oro
rome , italy
03.2019 - 02.2022
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Maintained safe hygiene and food handling standards for full compliance.
- Greeted new customers and offered immediate seating assistance.
- Maintained extensive knowledge of food, drinks and menus to answer customer queries.
- Removed discarded trash and used dishes from customer tables.
- Presented menus, explained daily specials, and made recommendations based on customer preferences to enhance dining experiences.
Waiter
Bottega 13
rome , italy
05.2018 - 01.2019
- Greeted new customers, answered initial questions and took drink orders.
- Maintained safe hygiene and food handling standards for full compliance.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Greeted new customers and offered immediate seating assistance.
- Removed discarded trash and used dishes from customer tables.
- Processed payments accurately, handling cash, card transactions, and splitting bills as requested by customers.
- Checked accuracy of completed orders and delivered to customers at tables.
- Suggested menu items and related beverages matching guest preferences.
- Documented customer orders, calculated bills and processed payments.
- Performed additional tasks to keep dining room running smoothly.
Education
Diploma of Higher Education - hospitality and catering
ipsseoa r.a costaggini
Rieti,it01-2019
Skills
- Upselling and solution selling
- Revenue growth and forecasting
- Scheduling and staff management
- Budget control and financial analysis
- Food safety compliance
- Customer service excellence
- Team building and leadership
- Client relationship management
- Staff motivation and engagement
- Cash handling and inventory control systems
- Adaptive problem solving and strategic visioning
- Team leadership
- Cash handling
- Revenue forecasting
- Adaptive problem solving
- Solution selling
- Financial analysis
- Strategic visioning
- Inspirational motivation
- Inventory control systems
- Inventory control
Languages
Italian
First Language
English
Advanced
C1
Spanish
Upper Intermediate
B2
Certification
- social hygine Licence
- HACCP certified
Hobbies and interests
- passion for gastronomy,food culture and wine
- interest in hospitality,restaurant service and culture
- travelling discovering new places and tradition
References
- lorenzo isidoro Owner of trattoria da linguini owner +393922760601
- gianluca ragno Restaurant manager Pizza beppe +393342352399
- Daniele igizi owner of Bottega 13 +39 3401980025
Timeline
Restaurant Manager
Trattoria Da Linguini
05.2026 - Current
Owner
La Focaccia
10.2025 - 05.2026
Restaurant Manager
pizza beppe spui
12.2023 - 10.2025
Waitress
Pizzeria Da Michele
11.2022 - 12.2023
Waiter
Pizzeria La Conca D'oro
03.2019 - 02.2022
Waiter
Bottega 13
05.2018 - 01.2019
Diploma of Higher Education - hospitality and catering
ipsseoa r.a costaggini