Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
GIADA D'OTTAVIO

GIADA D'OTTAVIO

CERIGNOLA

Summary

Motivated and well-presented barista with a knack for anticipating and satisfying customer needs. Friendly, punctual, and enthusiastic, relying on solid technical knowledge and a strong inclination towards sales and customer service. Possessing good physical endurance and the ability to work efficiently even in high-volume situations, while maintaining a strong team spirit.

Overview

9
9
years of professional experience

Work History

Bartender, Waitress

L'Antica Pizzeria Da Michele
04.2024 - 10.2024

-Service at the counter and at the tables

-knowledge of the different methods of preparing coffee products, hot and cold drinks and alcoholic and non-alcoholic cocktails

-pleasant communication with customers even during the most hectic periods at in order to promote a fun and positive environment

-Care of customer relations to guarantee maximum satisfaction and loyalty

Waitress

L'Antica Pizzeria da Michele
10.2023 - 04.2024

-Autonomous management of tables and assigned tasks in order to provide fast and friendly service to customer

-Presentation of the menu and dishes of the day to customers and direction to the choice if requested by the customer

-Customer care for the entire duration of the the stay, welcoming and satisfying their requests

Bartender

MUSICA S.R.L.
07.2023 - 09.2023

-Description of the company discos, dance halls night-clubs and the like

-Preparation of alcoholic and non alcoholic cocktails according to the requests of the clientele

-Pleasant communication with customers even during the most hectic periods at in order to promote a fun and positive environment


Waitress, Bartender

Calamare
10.2022 - 07.2023

-Presentation of the menu and wine list and suggestion of combinations and dishes of the day

-Organization of events in order to create positive and engaging experiences for customers by supervising the various activities at all stage of their stay

Bartender

GIUBILEO S.R.L.
06.2022 - 09.2022

-Management of bathing establishments: maritime, lake and river

-Contributed to a positive work environment through effective teamwork and communication with colleagues.

Bartender

DES ALPES SAS DI BERTOCCI MARCELLO E C.
12.2021 - 02.2022

-Company description: Discos, night-club dance halls and the like

-Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Bartender

MUSICA S.R.L.
06.2021 - 09.2021

-Company description: Discos, night-club dance halls and the like

-Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Bartender

TAGELDIN HANI FATHI
07.2021 - 09.2021

-Contributed to a positive work environment through effective teamwork and communication with colleagues.

Bartender

MUSICA S.R.L.
07.2020 - 09.2020

-Company description: Discos night-club dance halls and the like

  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Bartender

MOVIDA SERVICE SRL
07.2020 - 09.2020
  • Served high customer volumes during special events, nights, and weekends.

Counter Shop

DOLCI MOMENTI S.R.L.
01.2020 - 03.2020

Bartender

ASSOCIAZIONE LE FOSSE GRANARIE
12.2018 - 12.2019

Barman

Musica S.R.L.
06.2019 - 09.2019

Waitress

RISTORANTE BACCO DI DE SANTIS COSIMO
05.2019 - 06.2019

-Control of the tables and verification of customer needs

Labelling Manager

BIOLOGICA DAUNA SOC.COOP. AGRICOLA
01.2016 - 08.2018

Education

Diploma di istituto artistico - grafica pubblicitaria e fotografia

IST. D'ARTE ST. "SACRO CUORE"
12.2015

Skills

    -Good computer skills

    -Decision-making ability

    -Cash management and payments

    -Listening ability

    -Reliability

    -Teamwork

    -Predisposition to contact with public

    -Sales attitude

    -Manual skills and speed of execution

    -Management of the bar area

    -Customer management skills

    -Positive attitude

Languages

Inglese
Base
A2
Spagnolo
Base
A2
Italiano
Bilingual or Proficient (C2)

Timeline

Bartender, Waitress

L'Antica Pizzeria Da Michele
04.2024 - 10.2024

Waitress

L'Antica Pizzeria da Michele
10.2023 - 04.2024

Bartender

MUSICA S.R.L.
07.2023 - 09.2023

Waitress, Bartender

Calamare
10.2022 - 07.2023

Bartender

GIUBILEO S.R.L.
06.2022 - 09.2022

Bartender

DES ALPES SAS DI BERTOCCI MARCELLO E C.
12.2021 - 02.2022

Bartender

TAGELDIN HANI FATHI
07.2021 - 09.2021

Bartender

MUSICA S.R.L.
06.2021 - 09.2021

Bartender

MUSICA S.R.L.
07.2020 - 09.2020

Bartender

MOVIDA SERVICE SRL
07.2020 - 09.2020

Counter Shop

DOLCI MOMENTI S.R.L.
01.2020 - 03.2020

Barman

Musica S.R.L.
06.2019 - 09.2019

Waitress

RISTORANTE BACCO DI DE SANTIS COSIMO
05.2019 - 06.2019

Bartender

ASSOCIAZIONE LE FOSSE GRANARIE
12.2018 - 12.2019

Labelling Manager

BIOLOGICA DAUNA SOC.COOP. AGRICOLA
01.2016 - 08.2018

Diploma di istituto artistico - grafica pubblicitaria e fotografia

IST. D'ARTE ST. "SACRO CUORE"
GIADA D'OTTAVIO