Giada Notarangelo
Pino Torinese
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Cashier at Events
Freedom Events
Turin
03.2020 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Office Manager
CC Architects
Turin
09.2020 - 06.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Mini Club Manager
Valtur
Bodrum
06.2019 - 09.2019
- Enhanced club membership by implementing targeted marketing strategies and exceptional customer service.
- Increased staff performance and engagement via motivational leadership.
- Fostered a supportive work environment that encouraged teamwork, open communication, and shared responsibility among staff members.
- Resolved conflicts between members or staff in a timely manner using diplomacy skills.
Education
Degree On Management - Management
SAA, School of Management
Turin, Italy 09.2024
Skills
- Patience and Empathy
- Customer service excellence
- Reliability and punctuality
- Customer Assistance
- Customer Relations
- Organizational abilities
- Issue Resolution
- Guest inquiries
Languages
English
Advanced (C1)
French
Advanced (C1)
Spanish
Elementary (A2)
Italian
Bilingual or Proficient (C2)
Timeline
Office Manager
CC Architects
09.2020 - 06.2024
Cashier at Events
Freedom Events
03.2020 - Current
Mini Club Manager
Valtur
06.2019 - 09.2019
Degree On Management - Management
SAA, School of Management