Giammarco Sestili
Grado
Summary
Courteous Front Desk Receptionist with background in managing guest inquiries, handling multi-line phone systems and maintaining office supplies inventory. Strengths include strong communication skills, exceptional multitasking abilities and proficiency in Microsoft Office Suite. Contributed significantly to improving customer satisfaction scores at previous employment through prompt, respectful service delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hotel Front Desk Receptionist
Villa Marin
Grado (Gorizia)
04.2025 - Current
Server
The Club at Ibis
West Palm Beach
05.2024 - 04.2025
Front Desk Receptionist
Hotel Laguna Palace
Grado
03.2023 - 04.2024
Concierge
Grand Hotel Astoria
Grado
03.2022 - 01.2023
Education
Some College (No Degree) - Marketing, Communication Ad Advertising
IED - European Institute of Design
Roma04-2022
Skills
- Customer service
- Team collaboration
- Effective communication
- Multilingual communication
- Problem solving
- Relationship management
- Foreign language proficiency
- Hospitality service expertise
- Positive guest interactions
- Exceptional customer service
Languages
English
Professional
French
Professional
Italian
Native/ Bilingual
Certification
- Fundamentals of Human Resources
- Emergency Care & Safety Institute Course
- SERVING GREAT FACES IN GREAT PLACES IN SOUTH DAKOTA
- Bartender Certificate
Timeline
Hotel Front Desk Receptionist
Villa Marin
04.2025 - Current
Server
The Club at Ibis
05.2024 - 04.2025
Front Desk Receptionist
Hotel Laguna Palace
03.2023 - 04.2024
Concierge
Grand Hotel Astoria
03.2022 - 01.2023
Some College (No Degree) - Marketing, Communication Ad Advertising
IED - European Institute of Design
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