Summary
Overview
Work History
Education
Skills
Certification
CAPACITÀ E COMPETENZE LINGUISTICHE
Timeline
Disclaimer
PERSONAL SKILLS
Generic
Giampio D'Orilia

Giampio D'Orilia

Salerno

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Working in the tourism sector helped me create links easily with people and my solid background in customer service make me emphatic and open minded, always happy to help the others.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

4
4
years of professional experience
1
1
Certification

Work History

High School Tutor

Private Client
09.2022 - 08.2025
  • Facilitated one-on-one tutoring sessions, adapting instructional methods to meet diverse learning styles.
  • Monitored student progress, providing timely feedback and support to improve academic performance.
  • Conducted assessments to identify areas of improvement and tailor tutoring sessions accordingly.

Drone Pilot

Private
05.2022 - 02.2024
  • Video-making and film in order to implement the selling of real estate
  • Coordinate team work to ensure the best video to our customers
  • Increased client satisfaction with high-quality aerial photography and video footage captured during drone flights.

Event Planner

Private
05.2022 - 02.2024
  • Coordinated logistics for multiple events, ensuring seamless execution and adherence to timelines.
  • Developed and maintained relationships with vendors to secure competitive pricing and high-quality services.
  • Helping develops links with customers in order to have a bigger network of work possibilities

Head Waiter

Aroma
09.2023 - 12.2023
  • Supervised waitstaff to ensure efficient service and adherence to quality standards.
  • Trained new employees on menu offerings and customer service protocols.
  • Coordinated dining room activities, optimizing table turnover and guest satisfaction.

Car Porter

Hotel Stelle Marine
07.2021 - 09.2021
  • Provided exceptional customer service to guests, ensuring satisfaction and addressing inquiries promptly.
  • Assisted with luggage handling and guest check-in/check-out processes efficiently.
  • Maintained cleanliness and organization of hotel lobby and common areas to enhance guest experience.


Education

Bachelor's Degree - Political Science And International Relationships

Università Degli Studi Di Salerno
Fisciano, Salerno
02.2025

Diploma -

Liceo Scientifico G. Da Procida
07-2021

Skills

  • Collaborative learning
  • Time management
  • Collaboration and teamwork
  • Problem-solving skills
  • Relationship building
  • Planning and organization
  • Guest relations management

Certification

Italian category B e AM

CAPACITÀ E COMPETENZE LINGUISTICHE

Italiano
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
English
Advanced (C1)

Timeline

Head Waiter

Aroma
09.2023 - 12.2023

High School Tutor

Private Client
09.2022 - 08.2025

Drone Pilot

Private
05.2022 - 02.2024

Event Planner

Private
05.2022 - 02.2024

Car Porter

Hotel Stelle Marine
07.2021 - 09.2021

Bachelor's Degree - Political Science And International Relationships

Università Degli Studi Di Salerno

Diploma -

Liceo Scientifico G. Da Procida

Disclaimer

I hereby authorize the processing of my personal data in accordance with the GDPR (EU) 2016/679 for recruitment purposes

PERSONAL SKILLS

  • Leadership
  • Team work
  • Problem solving

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Giampio D'Orilia