Dynamic maritime professional with extensive experience at MSC Cruises, excelling in leadership and safety management. Proven ability to enhance crew performance and ensure navigational readiness. Skilled in problem-solving and effective communication, fostering a collaborative environment while maintaining high safety standards. Committed to delivering exceptional customer service and operational excellence.
• Oversee bridge operations, ensuring navigational readiness and bridge team coordination.
• Work with the Master to enhance pilotage and ship maneuvering skills.
• Ensure proper loading/stability conditions, ballast management, and documentation.
Strong Leadership and Management, lead and motivate the crew, make sound decisions under pressure, and manage diverse teams effectively This includes delegating tasks, resolving conflicts, and ensuring the smooth operation of the ship
Excellent Communicator: Clear and concise communication , Able to adapt communication style to different situations and individuals
In-depth Maritime Knowledge: A thorough understanding of maritime regulations, navigational protocols, and safety procedures
Experience in maneuvering large cruise vessels
Exceptional Problem-Solving: able to identify, analyze, and resolve a wide range of issues that may arise during a cruise
Crew Management and Motivation: motivating crew members, providing guidance, and fostering a positive and productive work environment
Stress Tolerance: able to remain calm and effective under pressure
Customer Service: Understanding of customer service principles and the ability to ensure a positive experience for passengers
Problem-Solving: able to resolve issues quickly and efficiently
Adaptability: Flexibility and adaptability to work in a dynamic and demanding environment
Professionalism: able to maintain a professional demeanor and appearance at all times
BASIC and advanced firefighting
Persona survival techniques
PSSR
Radar observations and plotting
Radar ARPA
Bridge resources management
Ship security officer
Certificate proficiency in survival craft
Medical care certificate
Crowd and crisis management certificate
Ship handling certificate
Leaderships certificate managerial level