Giancarmine Rovitto
Cagliari
Summary
An innovative, self-motivated and committed individual with an outgoing personality and the ability to develop and build relationships with key business accounts. I've consistently achieved remarkable results, exceeding targets and increasing revenue. I bring an unwavering commitment to core values, strong leadership, and expertise in Diamond Framework methodology.
Specialties: Sales, Account Management, Pre-Sales, People Management, Leadership, Coaching, Recruiting, Customer Relationship Management, Marketing online, Customer Support, Travel, New Technologies.
Overview
14
14
years of professional experience
Work History
Senior Sales Advisor
Holidu
02.2024 - Current
- Responsible for the development of a new sales representative in the team, responsible for maintaining high productivity levels and achieve sales target
- Defining area strategy, individual KPIs and targets
- Measuring, challenging and benchmarking the performance through a clear and transparent KPI's system
- Ensure sales targets were met, developing and improving sales processes and tools
- Responsible for weekly 1:1 meeting
- Shadowing session and regular business trips together to our focus region to meet new potential and existing customers
- Sales coaching and tools training with regular trainings on sales topics.
- Recruiting/Hr support (CVs screening, phone and google meet / personal interviews)
Senior Sales Representative
Holidu
10.2021 - 02.2024
- Reach out to vacation rental owners and execute sales strategies (by inbound and outbound leads) to find out if Holidu is the right solution for their needs, and also to understand if the house satisfies our entry requirements
- Aquired + 750 new customers and € 2,2 mln revenue generated for the company
- Generate sales by handling all aspects of the sales cycle from prospecting to closing
- Conduct regular business trips to my focus region to meet potential customers and gain valuable market insights
- Prepare the deal for the account manager by configuring the holiday house on the property management system
- Support the onboarding process of new team members and share knowledge with other international sales teams at Holidu
- Help in organizing events to promote Holidu and build a community of vacation rental owners.
Business Development Manager Saas
Alfadocs.com
05.2021 - 10.2021
- Direct Sales of B2B cloud software for medical practice and polyclinic
- Full responsible for the entire sales cycle from identifying, pitching, acquiring and negotiate contract terms with attractive business partners
- Development and refinement of sales strategy and pitch to grow the customer base in the relevant market segment, including calls, product demos, networking events, traditional sales meetings
- Building and implementing new sales pitches and strategies
- Accompanying the acquired customers through their entire life cycle, building long-lasting relationship and acting as their first point of contact
- Collecting and evaluating the feedback from customers every single day and communicate and work with internal stakeholders and departments, to ensure that client needs were understood and satisfied, and decrease the churn rate
- Participation in conferences, fairs and relevant events in order to build new partnership.
Market Coordinator
Trivago N.V.
11.2019 - 11.2020
- Responsible for leading and developing an inside sales team of 5 people, maintaining high productivity levels, achieve sales target and continue to grow the organization
- Defining team strategy, individual KPIs and targets
- Measuring, challenging and benchmarking the performance through a clear and transparent KPI's system
- Motivating and coaching the team to increase performance. ( Rev. increased 20% over the year - Cancellation ratio decrease by 45% over the year)
- Sales coaching and tools training
- Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort
- Ensure that the company's core values are adopted within the sector team.
- Recruiting (CVs screening, phone and skype / personal interviews)
- Daily, weekly, monthly and quarterly performance reviews
- Building and implementing new sales pitches and strategies
- Monthly account analysis and forecasts
- Organizing Team Events
Key Account Manager
Trivago N.V.
09.2017 - 10.2019
- Expanding customers portfolio, establishing long-term relationship with Key hotels, in order to maximize their R.o.i on our metasearch, retain them for the longest possible time ( (350 followed customers - € 2.5 mln revenue generated for the company through upselling and crosselling activies - Decreased avg cancellation ratio of 80%)
- Drive new sales by finding the best cross-sell and upsell opportunities for customers - +25% over the year
- Building and implementing new sales pitches and strategies
- Use exceptional customer service skills, sales techniques (Diamond Framework) and product knowledge to increase the value of current customers
- Interactions with other departments for issues, development of new feature, feedback on how improve our products.
- Closely monitor customer satisfaction, collecting and analyzing data to learn more about consumer behavior - Avg Satisfaction score 90%
- Weekly reports in order to monitor the progress of the online performance and to forecast upcoming trends and opportunities
Inside Sales Representative
Trivago N.V.
08.2016 - 09.2017
- Successfully involved in the entire sales cycle from prospecting new leads, acquisitions of new clients through cold callings and e-mails, to closing deals and supporting existing customers ( - Acquired 900+ independent hotel partners through direct SaaS sales)
- Exceeding monthly and yearly sales quotas - Avg 125% overachievement- Record set in the Italian market since 2016 - 211% overachievement
- Direct Sales of B2B software tools in order to Improve on-line performances of hotels and their booking ratio ( avg of 45% more traffic and 21% more clicks to customers)
- Building and implementing new sales pitches and strategies
- Develop and maintain profitable relationships in the assigned territories (mainly Italy, Germany and Spain)
- Involved in the participation of tourism fairs and seminar in order to meet our potential and existing customers.
- Effective and consistent use of Salesforce to create regular sales reports andmeasure performances vs KPIs
- Keeping up with product and service information and updates, staying informedabout competitors and new trends in the industry
Retail Sales Assistant
Prenatal Spa
02.2013 - 06.2016
- Providing customer support with the final aim to sell them company products
- Sales performance based on monthly targets to reach
- Responsible for cash balance.
Junior Account Manager
Frimm Spa
09.2010 - 11.2011
- Working as consultant and sales account in the real estate sector
- Involved in the development of my customers portfolio that means acquisition of new real estate agencies within our brand, and also in the sales process of new services to them.
- Acquired 50 new real estate agencies within the network
Education
Official Telc Certificate - German Language B.1
Studyon Gmbh
03.2021
Master Degree - International Relations
Roma Tre University
01.2014
Bachelor's Degree - Political Science
Roma tre University
01.2010
Skills
- Leadership Skills
- Ability to Work Under Pressure
- Ability to Multitask
- Effective Time Management
- Ability to Work in a Team
- Customer Service
- Computer Skills
- Microsoft Office
- Strong Communication Skills
- Salesforce
- Hubspot
- Pipedrive
- Microsoft PowerPoint
- Microsoft Office Word
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Intermediate (B1)
Spanish; Castilian
Elementary (A2)
References
- Luca Vivona, from Holidu
- Andrea Soncin, from Trivago
Timeline
Senior Sales Advisor
Holidu
02.2024 - Current
Senior Sales Representative
Holidu
10.2021 - 02.2024
Business Development Manager Saas
Alfadocs.com
05.2021 - 10.2021
Market Coordinator
Trivago N.V.
11.2019 - 11.2020
Key Account Manager
Trivago N.V.
09.2017 - 10.2019
Inside Sales Representative
Trivago N.V.
08.2016 - 09.2017
Retail Sales Assistant
Prenatal Spa
02.2013 - 06.2016
Junior Account Manager
Frimm Spa
09.2010 - 11.2011
Master Degree - International Relations
Roma Tre University
Bachelor's Degree - Political Science
Roma tre University
Official Telc Certificate - German Language B.1
Studyon Gmbh
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