Gianluca Bariselli
Milan,MI
Summary
Dynamic professional with a proven track record at Loro Piana Spa, enhancing logistics efficiency and fostering robust vendor relationships. Excelled in roles requiring problem-solving, decision-making, and exceptional communication, significantly improving service quality. Demonstrated flexibility and adaptability across diverse roles, achieving consistent sales targets and streamlining warehouse operations.
Overview
8
8
years of professional experience
Work History
Logistics Coordinator
Loro Piana Spa
12.2021 - 10.2024
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Implemented a warehouse organization system that increased storage capacity and accessibility.
- Coordinated with suppliers for timely delivery of materials, ensuring continuous production.
- Prepared and presented reports to management on logistics performance.
- Developed and implemented strategies to reduce costs and improve quality of service.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Coordinated emergency logistics responses, ensuring rapid delivery of critical supplies during unexpected events.
Sales Associate
Gucci
10.2020 - 08.2021
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Stock Controller
Gucci
07.2018 - 10.2020
- Optimized warehouse organization for improved accessibility and faster order fulfillment times.
- Supported sales team by ensuring product availability, contributing to higher customer satisfaction rates.
- Coordinated with quality assurance team to ensure that incoming products met established quality standards, preventing potential stock issues related to defective items.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Prepared and checked outbound shipments for accuracy.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Managed timely and effective replacement of damaged or missing products.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport
Receptionist
Giorgio Armani Spa
05.2018 - 07.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Helped maintain office security by monitoring visitor access and issuing badges.
Waiter
The Manhattan
09.2016 - 04.2018
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Communicated with kitchen staff to enable accurate food preparation.
Education
High School Diploma -
Scuola Paritaria Don Bosco
Milan, Italy06.2016
Skills
- Problem-Solving
- Decision-Making
- Punctual and Dependable
- Coaching and Mentoring
- Communication
- Flexibility and Adaptability
- Team Guidance and Management
- Client Relations
- Sales Support
- Warehouse Management
- Logistics Analysis
Languages
English
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
Timeline
Logistics Coordinator
Loro Piana Spa
12.2021 - 10.2024
Sales Associate
Gucci
10.2020 - 08.2021
Stock Controller
Gucci
07.2018 - 10.2020
Receptionist
Giorgio Armani Spa
05.2018 - 07.2018
Waiter
The Manhattan
09.2016 - 04.2018
High School Diploma -
Scuola Paritaria Don Bosco
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