Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Gianluca Chimenti

Gianluca Chimenti

Bari

Summary

Hardworking and passionate job seeker, oriented to both team and individual work; constantly aiming to give every guest their best experience with a smile; focused on improving and learning new skills in order to always be an example for one's self and colleagues; detailed-oriented and eager to make things the best and most proper way.

Overview

4
4
years of professional experience

Work History

Customer Care Employee

Comdata Bitritto
01.2021 - 06.2022
  • Employed at well-known telecommunications company
  • Working in customer care service, receiving calls from customers to solve their occasional issues with their own devices; calling them when needed to fulfill the same purpose
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment, with a strong sense of personal responsibility.
  • Strengthened communication skills through regular interactions with others; committed to continual improvement
  • Adaptable and proficient in learning new concepts quickly and efficiently, paying attention to every detail
  • Cultivated interpersonal skills by building positive relationships with others in a teamwork context; developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems, analyzed information, evaluate solutions and make decisions.

Restaurant Waiter

Italian Love Story
06.2020 - 09.2020
  • Answered customers' questions, recommended items, and recorded order information.
  • Quickly reset and cleaned up tables to enable speedy turnaround and guest flow, including providing the customer all the papers required for the COVID-19 informed consent
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Informed customers about daily and seasonal specials.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Trained new servers on restaurant policies and procedures.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Fulfilled all the tasks in a flexible way in order to serve the customer not only during lunch and dinner time but also at the ice cream and beverage counter

Hotel Waiter

Blu Hotels
07.2019 - 10.2019
  • Kept work environments, equipment and trays clean and sanitized for guests.
  • Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
  • Protected guests by following proper food handling procedures.
  • Cleared dishes, cutlery, glasses, trays and carts with discretion and professionalism.
  • Used downtime to get ahead of support work such as folding napkins, wrapping silverware and polishing glasses.
  • Restocked supplies to keep team efficient and ready for guests' orders.
  • Switching to bartending when needed, especially during and after lunchtime
  • Inspected dishes and utensils for cleanliness.

Summer Entertainer

Blu Hotels
05.2018 - 10.2018
  • Skilled at working independently as an animator and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly
  • Promoting social media and online initiatives for guests when required to
  • Worked well in a team setting, providing support and guidance.
  • Learnt how to organize activities for adults and children; sport tournaments, workshops
  • Learnt how to speak german in order to entertain the vast majority of guests
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Cultivated interpersonal skills by building positive relationships with others.

Education

High School Diploma -

Liceo Scientifico Arcangelo Scacchi
Bari
07.2017

Skills

  • Employee Programs
  • Employee Relationships
  • Employee Stock Option
  • Employee Discipline
  • Teamwork skills
  • Communication skills
  • Adaptability and flexibility skills
  • Propensity to learn new languages, such as English and German

Languages

Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Elementary (A2)
French
Elementary (A2)

Timeline

Customer Care Employee

Comdata Bitritto
01.2021 - 06.2022

Restaurant Waiter

Italian Love Story
06.2020 - 09.2020

Hotel Waiter

Blu Hotels
07.2019 - 10.2019

Summer Entertainer

Blu Hotels
05.2018 - 10.2018

High School Diploma -

Liceo Scientifico Arcangelo Scacchi

Similar Profiles

CREATE PROFILE
Gianluca Chimenti