Gianluca Ferrara

• Installation and assistance on CO2 laser cutting systems / Fiber and automation for sheet metal with relative assembly mechanical, electrical wiring and starting followed by course of use to the customer. Ordinary-extraordinary maintenance interventions-research failure on systems located throughout Italy
• Minimized operational costs through efficient inventory management of spare parts and tools needed for field service activities.
• Assisted in the development of departmental goals aligned with company objectives while maintaining focus on safety protocols.
• Managed on-site and off-site installation, repair, maintenance, and test tasks.
• Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
• Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
• Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
• Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
• Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer
• Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.

CO2 Laser installation and Trumpf automation in the area national Training operators in the use of the systems

Troubleshooting electrical, software, plumbing, optics, gas, tyres. Support and collaboration with colleagues in managing assigned tasks

• Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
• Followed safety procedures to avoid injuries in field.

• Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
• Managed on-site and off-site installation, repair, maintenance, and test tasks.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
• Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
• Customer training courses

• Installation of hydraulic and mechanical presses and shears

• Maintenance and troubleshooting of all types of hardware, software, mechanics, pneumatics and hydraulics.

• Sale of used machinery

• Activity carried out throughout the national and European territory.

• Independent execution of assigned activities.

• Change in working hours and locations if necessary.