Summary
Overview
Work History
Education
Skills
Driverlicense
Personal Information
Languages
Timeline
Generic

Gianmarco Centrella

Roma

Summary

Dynamic Account Manager with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

2
2
years of professional experience

Work History

Account Manager

Akito S.r.l.
01.2023 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.
  • Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
  • Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.

Business Development Representative

VMware
10.2022 - 12.2022
  • Increased client base by identifying potential customers and initiating strategic outreach.
  • Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Expanded business through effective network development, identifying new, and prospective clients.

Education

Laurea Business Management -

William Penn University
Iowa, USA
05.2022

Skills

  • Account Management
  • Strategic Planning
  • Goal-Oriented
  • Customer Service
  • Teamwork and Collaboration
  • Client Relations

Driverlicense

B

Personal Information

  • Title: Account Manager
  • Date of Birth: 08/21/1998

Languages

Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Elementary (A2)

Timeline

Account Manager

Akito S.r.l.
01.2023 - Current

Business Development Representative

VMware
10.2022 - 12.2022

Laurea Business Management -

William Penn University

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