Gianpiero Mandelli
Capriate
Overview
25
25
years of professional experience
Work History
F&B Supervisor
Mirahotels
2017.07 - Current
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained highest standards for beverage quality and service.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Area Manager
Burger King Italia
2012.04 - 2016.06
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Transformed underperforming teams into productive, profitable teams.
- Supervised 5 location managers and managed 150 [Director and worker] assets, maintaining contractual, compliance and reporting requirements for all areas and assets.
Head Barman
Eralora
2009.10 - 2012.05
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- 350 seats for drink and dinner
- 4 different type of cuisine
- 14 workers at the bar
Barman
VDoc-Vagabondo
1999.03 - 2008.10
- Updated drink menu with creative cocktails, contemporary wines, and craft beers.
- Built relationships with vendors to manage orders and negotiate costs.
Education
REC
Agente Di Commercio11.1991
No Degree - Elettronica Industriale
CFP
Bergamo06.1987
Languages
English
Upper intermediate (B2)
Timeline
F&B Supervisor
Mirahotels
2017.07 - Current
Area Manager
Burger King Italia
2012.04 - 2016.06
Head Barman
Eralora
2009.10 - 2012.05
Barman
VDoc-Vagabondo
1999.03 - 2008.10
REC
No Degree - Elettronica Industriale
CFP