Gioele Rossini

Work experience while awaiting further studies. Main tasks:

• Providing telephone support to customers, offering information and clarifications as needed.
• Drafting letters, minutes, presentations, and preparing reports on spreadsheets.
• Creating tables and reports using Microsoft Excel.
• Entering data into the company software.

Sales Assistant at a supermarket chain, with main roles including:

• Describing product features to customers, guiding them towards the best choices for their needs.
• Handling merchandise exchanges, returns, and refunds.
• Managing cash and electronic payments, and issuing invoices and receipts.

Short work experience for the project "PCTO"