Giorgia Cannamela
San Zenone Al Lambro
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Sales Manager
IWCL Italy Srl
05.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction, sending also quotation.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Negotiated Freight Rates with carriers for international transportation of goods.
Sea Logistic Customer Care Supervisor
Kuehne + Nagel Srl
01.2022 - 05.2023
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Created customer support strategies to increase customer retention.
- Collaborated with finance department on the analysis of results.
Sea Logistic Operation FCL Export
Kuehne + Nagel Srl
11.2017 - 01.2022
- Coordinated shipments, determining timely transport of goods from point of origin to final destination.
- Managed import and export of hazardous materials in compliance with applicable laws and regulations. (Certificate as DG Specialist for Kuehne + Nagel).
- Assisted with problem resolution and dispute management relating to export activities.
- Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
Sea Logistic Operation LCL Export
EcuWorldwide Srl
12.2011 - 11.2017
- Coordinated export of goods for multiple clients, providing accuracy and timely delivery.
- Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
- Processed customs declarations and maintained records of customs documents.
- Readied bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
Education
Master I Level - Economics And International Development
University of Economics
Genoa05.2009
Bachelor of Science - International Political Sciences
University of Political Science
Genoa01.2008
High School Diploma -
Leonardo Da Vinci
Genoa06.2002
Skills
- New Business Development
- Profitability Optimization
- Persuasive Negotiations
- Analytical Problem Solver
- Sales Process
Languages
English
Upper intermediate (B2)
Timeline
Sales Manager
IWCL Italy Srl
05.2023 - Current
Sea Logistic Customer Care Supervisor
Kuehne + Nagel Srl
01.2022 - 05.2023
Sea Logistic Operation FCL Export
Kuehne + Nagel Srl
11.2017 - 01.2022
Sea Logistic Operation LCL Export
EcuWorldwide Srl
12.2011 - 11.2017
Master I Level - Economics And International Development
University of Economics
Bachelor of Science - International Political Sciences
University of Political Science
High School Diploma -
Leonardo Da Vinci
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