Giorgia Colasante
Albano Laziale
Summary
Reliable, adaptable, cheerful person. I'm an energetic girl with a big desire to learn. I've always been able to pick up on things pretty quickly. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Ice Cream Server
Gelateria "Fior di Gusto"
Piazza Giosuè Carducci, Albano Laziale, Rome
04.2019 - 09.2022
- Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
- Kept tidy and organized area to comply with cleanliness standards.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
Education
Bachelor's Degree - Tourism Science
Università Degli Studi Di Roma "Tor Vergata"
Rome, Italy03.2024
Skills
- Cleanliness Standards
- Menu Knowledge
- Preventing Food Spoilage
- Dependable and Cooperative
- Adaptability and Flexibility
- Teamwork and Collaboration
- Server and Staff Support
- Customer Needs Assessments
Languages
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Spanish
Intermediate (B1)
Timeline
Ice Cream Server
Gelateria "Fior di Gusto"
04.2019 - 09.2022
Bachelor's Degree - Tourism Science
Università Degli Studi Di Roma "Tor Vergata"