Giorgia Di Santo
Rome
Overview
1
1
year of professional experience
Work History
Pharmacist
Farmacia Di Casal Bertone
07.2023 - 01.2024
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
- Achieved significant cost savings by negotiating better prices with drug suppliers without compromising on medication quality.
Restaurant Hostess
Zuma
02.2023 - 07.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
Education
Master - Medicinal And Pharmaceutical Chemistry
University of Rome La Sapienza
Rome07.2025
Skills
- Customer service and communication skills
- Prescription verification
- Drug inventory management
- Medication dispensing
- Dispensing medications
- Patient counseling
- Drug safety
- Patient education
- Maintaining records
- Prescription filling
- Patient education and counseling
- Sales skills
- Pharmacy ethics
- Pharmacy inventory and recordkeeping
- Medication expertise
- Billing management
- Educating patients
- Directing pharmacy operations
Languages
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Pharmacist
Farmacia Di Casal Bertone
07.2023 - 01.2024
Restaurant Hostess
Zuma
02.2023 - 07.2023
Master - Medicinal And Pharmaceutical Chemistry
University of Rome La Sapienza