Summary
Work History
Education
Skills
Languages
Timeline
Generic
Giorgia Loddo

Giorgia Loddo

Portoscuso

Summary

Motivated Waitress working in busy bar settings. Committed to providing excellent customer service with enthusiasm and great attitude. Resourceful and determined personality. Strong motivation and desire to pursue a new career and grow professionally, contributing proactively to the achievement of individual and team goals.


Work History

Bar Waitress

Nautilus Bar Cafè
07.2023 - Current
  • Welcome and acknowledge all guests in a timely, friendly and efficient manner
  • Taking customer orders and delivering food and beverages.
  • Cleared plates and utensils, cleaned table and chairs and prepared new place settings.
  • Handled complaints and questions relating to drinks or food promptly.
  • Maintained clean and organized bar area.
  • Knowledge of the bar menu along with the prices.
  • Knowledge of wine, beer and drinks selection.
  • Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times.
  • Establish rapport with guests to build loyal and satisfied customers.
  • Deliver checks and collect bill payments.
  • Poured and prepared mixed drinks.
  • Knowledge of basic cashiering procedures (handling money, processing credit and debit cards, POS machine, making change) and be responsible for payment.
  • Arrange and clean table settings, prepare for service and maintain a tidy area.
  • Performed opening and closing duties within bar area according to schedule.
  • Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas.
  • Return all equipment to proper locations, cleaning the bar, restocking items, turning off lights, locking doors and completing bar closing checklist.
  • Collected dirty flatware and glassware to deliver to sanitizing station.

Private English teacher

Social Centre "Su Marchesu"
02.2023 - 05.2023
  • Dialogue and discussion with students to develop shared learning paths to meet their goals.
  • Effective structuring of practical theoretical lessons of English grammar in line with the needs and skills of the user, providing the necessary tools to be able to interact successfully in different communication situations.
  • Conducting group lessons aimed at different age groups and collaborating to create welcoming, safe and inclusive learning contexts.
  • Preparation and distribution of in-depth materials and support for students.
  • Follow-up of students' progress: carrying out exercises of comprehension and translation of texts and correction with custom explanation of errors.
  • Verification of English language proficiency through administering tests.

Shop assistant

Arthur Rank Hospice Charity
09.2018 - 10.2018
  • Collaborate with colleagues to perform assigned tasks.
  • Arranging display shelves, totems and exhibitors.
  • Receive payments, both in cash and via POS and digital payment systems.
  • Welcoming customers within the store by offering products and on-going offers.
  • Labelling products, pricing, inventory compilation, application and removal of anti-theft systems.
  • Maintain the orderliness of the shelves and the overall cleanliness of the shop.
  • Timely resolution of unforeseen and problematic work activities.
  • Seeks client satisfaction through special attention to service.
  • Assisting customers in finding the products they’re looking for.
  • Addressing customer complaints.
  • Carry out activities with attention to detail and accuracy of execution.
  • Vigilance regarding the safety of the store by checking for abnormal and inappropriate behaviors.

Education

Degree in foreign Languages -

Language school "Gramsci-Amaldi"
Carbonia
06.2021

Skills

  • Able to follow procedures
  • Teamwork: cooperation, adaptability, reliability and empathy
  • Management skills: creativity and planning
  • Cheerful and sociable character
  • Professional qualifications in different Languages
  • Familiarity with foreign languages
  • Methods of teaching foreign languages
  • Organizational and management skills
  • Analytical thinking and problem solving skills
  • Customer orientation
  • Self management and stress management
  • Communication and relational skills
  • Safe Food Handling
  • Cashiering
  • Customer Service
  • Table Setting Arrangements
  • Hospitality and Accommodation
  • Cash Register Operations
  • Price Memorization
  • Complaint Resolution
  • Ability to update
  • Assessment and self-assessment skills
  • Listening skills
  • Cleaning and Sanitization
  • Good dexterity and precision
  • Skills in design
  • Use of the computer: basic internet navigation, internet research, e-mail communication, use of MS Word
  • Classroom and online learning experiences

Languages

Inglese
Avanzato
C1
Spagnolo
Intermedio superiore
B2
Francese
Elementare
A2
Italiano
Bilingual or Proficient (C2)

Timeline

Bar Waitress

Nautilus Bar Cafè
07.2023 - Current

Private English teacher

Social Centre "Su Marchesu"
02.2023 - 05.2023

Shop assistant

Arthur Rank Hospice Charity
09.2018 - 10.2018

Degree in foreign Languages -

Language school "Gramsci-Amaldi"
Giorgia Loddo