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Open to workDesired start date: 2 weeks notice
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Giorgia Monea
Melbourne
Work Preference
Summary
Results-driven Restaurant Manager with expertise in digital marketing, social media management, and customer engagement. Successfully enhanced restaurant visibility and developed effective promotional campaigns, driving customer loyalty and repeat business.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Restaurant Manager
Il Tempo
Melbourne
04.2024 - 08.2026
- Supervised staff and coordinated daily tasks to ensure smooth operations in a dynamic, fast-paced environment.
- Designed and launched customer loyalty card to drive repeat business.
- Enhanced restaurant social media presence and promotional campaigns, increasing customer engagement and attracting new patrons.
- Developed promotional materials, including posters and marketing content, to effectively support new offers and drive customer interest.
Waitress Trainer
Brunetti Oro
Melbourne
01.2025 - 09.2025
- Trained new waitstaff on menu knowledge and customer service standards, enhancing overall service quality.
- Instructed waitstaff on appropriate responses to customer complaints or inquiries, improving customer satisfaction and retention.
- Mentored junior staff in effective communication and teamwork skills, fostering a collaborative work environment.
- Promoted positive attitudes among staff by creating a supportive environment. among waitstaff by recognizing outstanding performances.
Education
High School Diploma -
Adelaide Cairoli Human Sciences High School
Pavia, Italy07-2023
Skills
- Guest relations
- Digital marketing
- Social media management
- Content creation
- Staff development
- Team building
Certification
- Foundations of Digital Marketing and E-commerce, Coursera, 2026
- Attract and Engage Customers with Digital Marketing, Coursera, 2026
LANGUAGES
- English
- Italian
Timeline
Waitress Trainer
Brunetti Oro
01.2025 - 09.2025
Restaurant Manager
Il Tempo
04.2024 - 08.2026
High School Diploma -
Adelaide Cairoli Human Sciences High School