Giorgia Romanazzi
Summary
I was born in 1997 in Italy. I am an only child. For years I have been living alone with my dog in my
own home. I have always been the best in school, committed to social work and very ambitious. I
am intelligent and professional. I am looking for professional experience that can let express myself to the fullest: I am a team leader in sales, I organize and coordinate work, analyze factors that influence it, and I love to travel. After seven years of work, I have finally realized that my predisposition to empathize with people together with my cold, punctual and precise analysis of situations make me a very goal-oriented
person, considering all the factors affecting the project. I have always worked closely with
marketing, my dissertations were based on digital marketing, but I believe that the real strength of
my personality lies in looking people in the eye and talking to them with honesty, conviction, and
responsibility.
Overview
7
7
years of professional experience
Work History
Inside Sales Engineer
Universal Robots Italy A/S
02.2023 - Current
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Updated accounts and maintained long-term relationships with clients.
- Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Worked closely with other departments to promote products and marketing campaigns.
- Scheduled and led department staff meetings, workshops and functions to encourage and inspire staff.
- Managed 3 sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Coordinated activities and projects to plan sales department operations and meet timelines.
- Surpassed sales goals by 30% annually with implementation of diverse sales tools and strategies.
- Designed survey method to evaluate inside sales team.
- Secured new accounts by strategically pursuing leads, generating over $1.000.000 in revenue monthly.
Business Project Manager
URFOG S.r.l.
10.2017 - 01.2023
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Planned, designed, and scheduled phases for large projects.
- Provided detailed project status updates to stakeholders and executive management.
- Met project deadlines without sacrificing build quality or workplace safety.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Coordinated material procurement and required services for projects within budget requirements.
- Developed and initiated projects, managed costs, and monitored performance.
- Prepared and submitted project invoices for review and approval.
- Developed and implemented strategic project plans to meet business objectives.
- Negotiated and managed third-party contracts related to project deliverables.
- Managed projects from procurement to commission.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress and technical problems.
- Developed and implemented project plans and budgets to ensure successful execution.
- Analyzed project performance data to identify areas of improvement.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Facilitated workshops to collect project requirements and user feedback.
Front Desk Receptionist
Qualys Hotel Royal Torino
09.2016 - 09.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
Education
Master of Science - Business Management
Università Degli Studi Di Torino
Turin12.2021
Bachelor of Science - Foreign Languages And Literatures
Università Degli Studi Di Torino
Turin11.2019
IT expert: create websites and develop successful digital projects - Webmaster And Web Management
Host SpA Academy
Turin03.2024
Robot e-Series - Artificial Intelligence And Robotics
Universal Robots
Turin04.2023
Portuguese Language (Brazil)
URFOG S.r.l.
Turin06.2022
Internal Auditor ISO 9001:2015 - Quality Control And Safety Technologies
Globe Certificazioni
Turin04.2022
Spin Selling
Enaip
Turin03.2021
French Studies
To Be English School
Turin09.2019
Teaching Qualification 24 CFU - High School Teaching
Università Degli Studi ECampus
Turin04.2021
A.D.R. transport of dangerous goods - Logistics And Materials Management
Arco Spedizioni S.p.A.
Monza03.2019
High School Diploma -
Liceo Linguistico Giordano Bruno
Turin07.2016
DELE C1 - Spanish Language And Literature
Instituto Cervantes
Turin05.2015
Romanian Language And Culture
Liceo Linguistico Giordano Bruno
Turin05.2014
C1 ADVANCE - English Language And Literature
Cambridge University Press & Assessment English
Turin05.2014
French Studies
Institut Français
Turin11.2013
Spanish Language And Literature
Idealog
Castelldelfs Barcelona08.2013
French Language And Literature
Ecole Alsacienne
Paris03.2013
Skills
- NATIVE ITALIAN
- ENGLISH LEVEL C2
- FRENCH LEVEL C2
- SPANISH LEVEL C2
- PORTUGUESE LEVEL A2
- ROMANIAN LEVEL A2
- Product Branding
- Account Management
- Sales Tracking
- Partnership Development
- Database Management
- Market Share Growth
Other Experiences
- Hostess SòRbole!, 01/01/23, 09/01/23
- Networking, Evergreen Life Products Srl
- Freelance, 10/01/22, 05/01/23
- Hostess Whitemoon & Blackmoon, 05/01/22, 10/01/22
- Business Development, E-Language School
- Freelance, 03/01/21, Present, Tallinn, Harjumaa
- Private teacher, Customized language classes, 10/01/19, 01/01/23
- Front desk receptionist, Hotel Royal, 06/01/15, 08/01/15
- Hostess La Zingara Trattoria, Windsor, 06/01/14, 08/01/14
- Junior sound engineer, Memento Easy Company, Paris, 02/01/13, 04/01/13
- Junior fashion designer, Palais Galliera, musée de la Mode de la Ville de Paris, 11/01/12, 01/01/13
Hobbies Volunteering
- Community Liaison, Speaky, 04/01/23, Present
- Education volunteering, Associazione Italiana Persone Down, 11/01/21, Present
- Adopter WWF, 12/01/20, Present
- City councilor, Consulta Giovanile Comune di Brandizzo, 01/01/20, 02/01/22
- Associated volunteer, A.p.a.chi. Canile di Chivasso, 11/01/18, 12/01/22
- Associated benefactor, UNICEF, 12/01/17, Present
- Blood donor, AVIS - Associazione Volontari Italiani del Sangue, 09/01/15, 12/01/20
Timeline
Inside Sales Engineer
Universal Robots Italy A/S
02.2023 - Current
Business Project Manager
URFOG S.r.l.
10.2017 - 01.2023
Front Desk Receptionist
Qualys Hotel Royal Torino
09.2016 - 09.2017
Master of Science - Business Management
Università Degli Studi Di Torino
Bachelor of Science - Foreign Languages And Literatures
Università Degli Studi Di Torino
IT expert: create websites and develop successful digital projects - Webmaster And Web Management
Host SpA Academy
Robot e-Series - Artificial Intelligence And Robotics
Universal Robots
Portuguese Language (Brazil)
URFOG S.r.l.
Internal Auditor ISO 9001:2015 - Quality Control And Safety Technologies
Globe Certificazioni
Spin Selling
Enaip
French Studies
To Be English School
Teaching Qualification 24 CFU - High School Teaching
Università Degli Studi ECampus
A.D.R. transport of dangerous goods - Logistics And Materials Management
Arco Spedizioni S.p.A.
High School Diploma -
Liceo Linguistico Giordano Bruno
DELE C1 - Spanish Language And Literature
Instituto Cervantes
Romanian Language And Culture
Liceo Linguistico Giordano Bruno
C1 ADVANCE - English Language And Literature
Cambridge University Press & Assessment English
French Studies
Institut Français
Spanish Language And Literature
Idealog
French Language And Literature
Ecole Alsacienne
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